UCSD Layoff from Career Appointment: Apply by 10/20/20 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 10/30/20. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under supervision, incumbent provides chief clinical and administrative support for the surgical practice in the Division of Orthopedic Surgery. Serves as physicians' clinical coordinator and is responsible for all patient-related affairs. Coordinates patient affairs by applying knowledge of surgical and clinic authorization. Schedules surgical procedures for patients by coordinating the logistics of multiple department and area of specialty (e.g. operating room, schedulers, pre-op clinics, anesthesia and admissions).
Responsible for the schedule times in the Operating Room or Procedure Room. Responsible for the clinical schedules and surgical appointments. Responsible for obtaining authorizations for surgery related orders such as DME/HH and PT that is needed directly after surgery prior to follow up in clinic. Responsible for communicating surgery time and location with patients and family members, as well as the Surgeon. Processes all patient related information into the UCSD EPIC system. Works closely with surgeons, NPs, Fellows and internal departments to ensure that all required information has been received.
Prepares and distributes notes to referring physician and medical records. Participates in scanning outside medical records into EPIC along with completing appropriate EPIC patient documentation. Performs a variety of other clinical administrative duties in support of patient services as needed. Performs other related functions as required.
Provides coverage for other surgery schedulers or surgical authorization staff as required. Provides support and communication for patients, monitoring the timeliness of providers. Participates in clinic process improvement initiatives. Performs other related administrative support tasks as assigned. Position requires initiative, the ability to prioritize demands and the ability to work in a team environment. Performs other related duties as required.
A minimum of three (3) years of relevant experience.
Knowledge of third-party payors including federal, state and private health plans.
Excellent communication skills and strong customer service.
Six (6) months experience in orthopedics.
Experience with scheduling and authorization in a hospital setting.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
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