Department: Alumni Relations & Development Salary/Grade: EXS/8
Job Summary: Functional expert/manager responsible for developing & managing group (market/region) and/or broad-based strategic relationship management plans, programs & events designed to strategically identify & cultivate prospects, students & alumni in meaningful ways that transition into engaged volunteers & donors. Participates in donor relationship management. Strategically identifies activities, events &/or programs that will increase prospects, students & alumni engagement and participation and may manage activities of larger groups of volunteers. Reviews programs; analyzes responses & outcomes & recommends changes to increase goals & objectives. Serves as liaison to both University and Northwestern Alumni Association (NAA). May supervise groups of volunteers &/or support staff.
As a member of the Northwestern University Leadership Circle (NULC) team in the central Office of Annual Giving, manage a regional leadership annual giving program, including: cultivation, solicitation and stewardship of high-level donors who desire active engagement as fundraising volunteers; managing the fundraising activities of the NULC Regional Board volunteers; solicitation of leadership annual gifts through one-on-one solicitation visits; and the execution of referrals to colleagues for major gift qualification and solicitation. Travel will be required. Availability for evenings and weekend events will be required.
Specific Responsibilities: Strategic Planning
Significant participation in developing strategic plans.
Primary responsibility for administering & maintaining existing strategic plans relating to specific market segments, programs, events, support teams or high level donors to meet goals for engagement & participation.
Recommends changes & improvements to processes, objectives, and goals based on evaluation of completed programs to dramatically increase engagement & participation & maximize & ensure most effective & efficient use of resources.
Involves moderate- to-high-level of collaboration with both internal department partners and moderate level of collaboration with broader University partners to identify & integrate resources in order to accomplish strategic goals & objectives.
Prospects & Gifts
Develops, plans & implements strategies, goals & approach for 1 large or a number of portions of the less complex relationship programming
Personally solicits gifts.
Works with department and University colleagues to facilitate programming.
Responsible for relationship management of volunteers and donors.
Develops and implements individual engagement plans.
Creates programs &/or events that promote engagement & philanthropic opportunities.
Plans and/or executes stewardship.
Recruits, engages, trains, and manages volunteers.
Coordinates volunteer strategies with other development staff, including volunteer events, programming, marketing materials and social networking efforts.
Manages & implements a variety of leadership training opportunities both in-person & virtually designed to meet the needs of entry level to advanced alumni leaders in locations around the world.
Travels extensively throughout the region or country.
Develops, plans & implements strategies, goals & approach for 1 large or a number of portions of the less complex programs &/or events that promote engagement & philanthropic opportunities.
Identifies target audience(s).
Recruits & manages volunteers.
Creates event plans & summaries.
Manages development and execution of programming related to engagement and solicitation.
Determines key tactics.
Articulates goals and timelines.
Provides work direction to colleagues or collaborators.
Provides necessary documentation and follow-up to donors, volunteers & internal contacts and inputs all volunteer and alumni activity in database.
Monitors and analyzes program metrics, including engagement activity, gifts/pledges, etc.
Ensures that proper stewardship and gift follow-up occurs.
Responsible for duties assigned to supervised staff.
Maintains up-to-date knowledge of industry best practices.
Optimizes the use of technology including CRM database, social media, communications & data reporting & analysis.
Drafts budget for smaller less-complex programs &/or events.
Reviews with manager, & manages approved budget ensuring to minimize expenses while maximizing return.
Drafts special budget requests for manager's review.
Supervises 1-2 shared staff &/or provides work direction.
Provides training to staff within or outside of immediate dept. or division in regard to function.
Completes other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
4 years development, marketing, sales or the equivalent experience is required.
Minimum Competencies: (Skills, knowledge, and abilities.)
Excellent communications skills coupled with strong writing and presentation skills;
Strong interpersonal skills are required, both written and oral, as well as a high level of sophistication and maturity in social and professional setting;
Strong organizational and creative skills.
Ability to work collaboratively with colleagues in a fast-paced team environment;
Discretion and an ability to interact with high-level donors and the ability to maintain a high level of confidentiality;
Travel is required.
Availability for evening and weekend events is required.
Preferred Competencies: (Skills, knowledge, and abilities)
Computer skills, familiarity/comfort working in a Windows software environment
Familiarity with fundraising/relational/CRM databases
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 39526
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.