Harborview Medical Center has an outstanding opportunity for an Assistant Nurse Manager (RN3) position, 100% FTE (40 hours per week), Day shift (Monday thru Friday) with the 5NJB- Spine Clinic
As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
MAJOR RESPONSIBILITIES: 1. Patient Care • Serves as liaison for patients, staff and other departments regarding patient care issues or complaints. • Assists the clinic manager in the development and implementation of programs to insure quality patient care and efficient patient flow through the clinic. • Actively participates in nursing care of patients and completes RN2 clinical competencies.
2. Patient Access • Coordinates with the Patient Access Center, outpatient clinic, inpatient nursing, emergency department, and physicians to assure referred patients receive timely and appropriate care. • Works closely with the Business Operations Supervisor, Referral Coordinators, and nursing staff to ensure referrals are medically reviewed on a daily basis and appointed in a timely manner.
3. Supervision/Leadership • Responsible for the day to day supervision of clinic staff, and overall clinic through-put. • Responsible for posting and adjusting daily staffing to meet clinic and patient needs. • Approves staff leave requests and submits weekly staffing analysis. • Responsible for annual performance appraisals and participates in corrective action or informal coaching when necessary. • Responsible for reviewing for accuracy, signing and submitting weekly time sheets. • Promotes staff communication by facilitating staff meetings and using available communication such as E-mail, Communication book and memos. • Evaluates the learning progress of new staff and orients new staff. • Participates and leads staff in the development of the staff/physician work team relationship. • Works to develop a positive environment by addressing conflicts and promoting teamwork. • Works to assist staff in understanding and carrying out administrative and management directives. • Participates in clinic and hospital quality improvement projects or work groups as assigned. • Assists clinic manager in the development of clinic guidelines and policy and procedures.
4. Clinic Operations • Coordinates with other departments re: clinic, safety and maintenance issues. • Maintain clinic equipment and supplies. Submits supply orders to managers. Reports deficiencies and concerns to manager, and take into consideration cost-effectiveness of supply and equipment requests.
COMPETENCY IS MEASURED BY: 1. Pre-employment qualifications and participation in continuing education. 2 Demonstrates commitment to promoting quality of care and service. 3. Ability to communicate effectively both verbally and in writing. 4. Willingness to work as an effective member of the HMC Management team within and across departmental lines. 5. Ability to organize, direct, prioritize and delegate workload effectively. 6. Demonstrates competency in providing care for the typical age ranges of patients seen in clinic. 7. Promotes and maintains an environment that is receptive, and supportive of diversity in the workplace, and instills an attitude of helpfulness. 8. Provides daily leadership by actively participating in patient care and monitoring through-put.
MINIMUM QUALIFICATION: BSN or higher degree Current license AND two years of professional nursing experience OR equivalent education/experience.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.