Performs all phases of work related to the Central Michigan University Police Telecommunications and Dispatch Center. Operate a two-way radio and multi-line emergency and non-emergency telephone/911 system in receiving calls for service and dispatching law enforcement personnel and requesting services of EMS and fire. Operates a computer-aided dispatch system and other computer related systems/programs and related work is required. Serve as the Terminal Agency Coordinator for the State of Michigan Law Enforcement Information Network (LEIN) and Administrator for the Michigan Criminal Justice information Network (MiCJIN) portal. These duties include training, testing & certifying all Police Officers, staff and student employees on LEIN.
Education equivalent to the completion of High School. Ability, within six months of hire, to successfully complete and pass the following: LEIN Certification LEIN/NCIC Operator Certification Basic/Advanced Dispatch School Experience with computer software applications. Proficient computer and data entry skills. Demonstrate positive interpersonal skills. Ability to work effectively in a team oriented environment. Possess exceptional customer service skills. Ability to follow policy and procedures, confidential processes, and supervisory direction. Ability to have appropriate vision/hearing to perform necessary dispatch functions. Knowledge of the roads and principle locations within the University jurisdiction. Ability to gain considerable knowledge of dispatch equipment, communications equipment, and operations. Ability to multi-task and act quickly/professionally in emergency situations. Demonstrated ability to communicate effectively and project a positive image. Ability to successfully pass a criminal background check. Ability to perform the essential functions of the job.
"CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see http://www.cmich.edu/ocrie)."
Internal Number: 124859110
About Central Michigan University
Founded 125 years ago, Central Michigan University is a major, national university with 26,000 students, more than 30 remote locations in the U.S. and Canada, and 225,000 alumni worldwide.CMU offers more than 200 academic programs at the undergraduate, master’s, specialist and doctoral levels. Academic excellence is found in programs considered among the best in the nation, such as engineering, information systems, neuroscience, physician assistant, physical therapy, sales, logistics, fashion merchandising and design, advertising, marketing, public relations, and broadcasting. Central has been a pioneer in extended learning for nearly 50 years, and its online programs for undergraduates and the military, as well as its online MBA and online graduate education for teachers and school leaders, are nationally ranked.Central Michigan University expands its academics with immersive, hands-on opportunities such as research, volunteering, study abroad, internships and leadership experiences. The fourth-largest university in Michigan began with the mission of addressing a demand for teachers prepared and qualified to lead classrooms and educate future generations. That commitment to fulfil...ling unmet needs continues today through many newer programs, including our College of Medicine, which in May 2017 graduated its first class of doctors dedicated to serving medically underserved communities.Employees have access to fitness facilities and a nationally recognized wellness program as well as health care and benefits that exceed regional, state and national norms.With student-athletes who are expected to perform equally well in the classroom and on the field, CMU is a member of the NCAA Division I Mid-American Conference. CMU Athletics regularly earns accolades for student excellence in the classroom (almost 30 percent of our students were honored in spring 2017 for GPAs of 3.5 or higher) and on the field, with frequent men’s and women’s championship seasons in sports such as football, basketball, gymnastics, field hockey, soccer, baseball and softball, and wrestling. Central is located in a quaint, tight-knit community in the heart of central lower Michigan. Our community offers a robust mix of outdoor opportunities, family attractions, restaurants and brew pubs. Mount Pleasant’s small-town life is complemented by cultural activities on campus, including concerts, plays and guest speakers. Mount Pleasant is an hour or two from most Michigan destination spots, including Detroit, Grand Rapids, Lansing and Ann Arbor, as well as the state’s sunset beaches, golf and ski resorts, and our famous “Up North” communities, state parks and lakes.