The Student Success Coordinator will be responsible for developing and providing direct services to students to promote academic achievement, persistence, and graduation. The SS Coordinator provides high-touch services both on-campus and online to support student success. The SS Coordinator reports to the Associate Dean of Student Success Services.
Work Schedule: Monday through Friday
10:00 AM - 4:30 PM (30 minute lunch)
Monday through Thursday
8:30 AM - 5:00 PM (1 hour lunch)
Provide success coaching and case management services to students through the Student Success Center.
Assist with the development and implementation of college-wide First Year Orientations, support activities, and First Year Orientation Online.
Work cooperatively with college faculty, advisors, and other departments to coordinate services to students.
Keep accurate records relating to services provided to students.
Assist with the development and operation of the college peer mentoring program.
Assist with the development and operation of the college tutoring program.
Assist with developing and coordinating online workshops, marketing and promotional materials, and videos.
Research best practices in student success and assist in the development and implementation of new support initiatives.
Provide monthly data reports.
Promote the Student Success Center throughout the college and community to current and incoming students.
Support accountability and institutional effectiveness by developing, implementing, and assessing effective procedures that support college operations and foster student success.
Other duties as assigned.
Minimum Education/Experience Requirements:
Bachelor's degree (Education, Psychology, Social Work, or related field) and one year of related experience, or equivalent.
At least two years of experience in student support services working with community college students, including at-risk, and underrepresented populations.
Commitment to the mission of the comprehensive community and technical college.
Demonstrated knowledge of current and promising practices for student learning, development and retention.
Demonstrated ability to work independently and collaboratively with others.
Bluegrass Community and Technical College (BCTC) is a member college of the Kentucky Community and Technical College System. As one of the two largest colleges in our system, BCTC transfers more students to four-year universities than any other college in the state. It awards certificates, diplomas, and associate degrees in more than 40 career and technical programs with day, evening, and online classes serving more than 16,000 students annually at seven campuses. Customized workforce training serves more than 500 businesses annually. BCTC provides excellence in learning and service with caring, experienced professors, helpful staff, and excellent facilities and a focus on student success. The college sustains strong partnerships with our communities to improve economic vitality and quality of life in the region.