A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Office of Student Conflict Resolution (OSCR) promotes a safe and scholarly community in which students navigate conflict in a peaceful, socially just, and self-reflexive manner. OSCR offers a spectrum of conflict resolution pathways that are educationally focused, student-driven, community-owned, and restorative in nature, which are adaptable to meet the needs of students. The Office of Student Conflict Resolution provides comprehensive case management under the University of Michigan Policy and procedures on Student Sexual and Gender-Based Misconduct and Other Forms of Interpersonal Violence, including facilitation of adaptable resolution.
Starting salary may vary depending on qualifications, experience, and education of the selected candidate.
This position is a key part of OSCR’s work to Build Trust, Promote Justice, and Teach Peace using restorative practices. A successful candidate will embody the philosophies and principles of restorative justice, social justice, and conflict transformation. A successful candidate will also have strong cultural competence and expertise in working with diverse populations with an emphasis on multicultural, LGBTQ, underrepresented and underserved populations.
This position is responsible for competent coordination and facilitation of all of OSCR’s pathways, with particular emphasis on facilitation and management of adaptable resolution as outlined in the University of Michigan Policy on Sexual and Gender-Based Misconduct and related student procedures.
Responsibilities include adaptable resolution facilitation and program management, education and outreach, case management, training, and interdepartmental and intradepartmental coordination.
Creates and implements a comprehensive education and outreach strategy to bring awareness to the campus community about Adaptable Resolution
Develops and implements evaluation and assessment tools to measure the efficacy of the program, analyzes results, and makes changes to programmatic implementation to increase program efficacy
Develops and maintains strong University partnerships, e.g. with the Title IX Coordinator and other staff members from the Office of Institutional Equity (OIE), the Office of General Counsel (OGC), the Sexual Assault Prevention and Awareness Center (SAPAC), and schools and colleges to ensure coordinated and comprehensive program delivery
Participates in and contributes to regular information sharing / case consultation meetings with OIE, OGC, and other University staff
Manages annual programmatic operating budget and tracks revenue generated from external training opportunities
Recommends, develops, and implements policies, procedures, procedural enhancements, and service(s) for the Adaptable Resolution program
Works collaboratively with students, faculty, and staff to assess current issues and concerns within the University community and develop interventions, programs, workshops, and seminars to address them
Utilizes relevant theory, literature, research, best practices and approaches in the areas of restorative practices, trauma-informed and trauma-healing practices, conflict transformation, identity development, community building, and social justice to facilitate conflict resolution or transformation across a spectrum of resolution pathways
Works strategically with key divisional and institutional partners to further the peacebuilding mission of OSCR through increasingly collaborative partnerships
Advises members of the University community on OSCR processes, conflict resolution skills, and conflict management
Consults with broad cross-section of institutional and community stakeholders regarding Title IX matters at macro and micro levels
Maintains professional relationships and stays up-to-date on trends and developments on the national level with regard to implementing restorative practices for cases of campus student sexual misconduct
Provides consultation, guidance, and training to others on the national level who seek to implement restorative practices for student sexual misconduct on college campuses
Sexual Misconduct Case Management & Facilitation of Adaptable Resolution (40%)
Develops and evaluates, in concert with University stakeholders, educational processes rooted in restorative justice and social justice philosophies that accomplish the University’s Title IX obligations
Provides direct comprehensive case management services to Complainants and Respondents using restorative practices and knowledge of relevant institutional policies and procedures
Compares and evaluates possible courses of action for current cases, makes decisions on case management, and designs and implements Adaptable Resolution processes using restorative approaches while effectively honoring the interests of all parties, in addition to the University’s Title IX obligations
Facilitates appropriate educational and restorative interventions consistent with Student Life and OSCR learning outcomes
Manages adaptable resolution processes, monitors for timely completion of sanctions / educational measures reached through voluntary agreement
Utilizes effective communication techniques to guide and support students, staff, faculty, advisors, and parents as necessary in navigating policies, procedures and resources
Works with highly sensitive, protected information with discretion and good judgment to maintain student confidentiality and attend to institutional risk-management concerns
Maintains and advances individual and collective knowledge and awareness of federal and state guidance and regulations relevant to student affairs case management, Clery, Title IX, and other relevant laws and regulations; also stays apprised of current trends with regards to utilizing restorative practices
Refers and actively connects students to appropriate campus and community resources as appropriate
OSCR Infrastructure & Support (10%)
Complies with, and educates others on, regulations and laws related to the work of OSCR, including the Family Educational Rights and Privacy Act (FERPA), the Clery Act, and Title IX
Contributes to content creation for relevant websites
Recommends data-driven organizational changes while assisting in the development of a comprehensive annual report for OSCR services
Assists in the planning and execution of annual training events, including yearly staff training, weekly in-services, and the annual Arbiter (formal conflict resolution) Training
Performs other duties as assigned in support of the Office of Student Conflict Resolution
Participates in and contributes to regular information sharing / case consultation meetings with fellow OSCR staff
Provides input toward the collection, analysis and use of data for decision making
Develops and maintains collaborative relationships with other OSCR team members
Serves as an OSCR representative at outreach activities
Participates in unit, divisional, and/or University-wide committees, groups, and/or initiatives to further the collective work of the unit and division
Contributes to regular OSCR staff meetings
Bachelor's degree with evidence of related skill area
3 to 5 years of experience directly related to basic functions of position
Client/student support experience related to sexual misconduct and/or trauma
Content and facilitation expertise in restorative practices, conflict transformation, student development, community engagement, and/or related fields
Experience working with diverse communities in culturally competent ways
Master's degree with evidence of related skill area
Previous experience in conflict resolution, alternative & adaptable resolution, restorative justice practices, and Title IX case management
Previous training in the field of student conduct
Previous experience utilizing the Advocate student conduct database system
Knowledge of budget management
Advanced educational work focused on trauma-informed interpersonal facilitation / case management
Broad-based knowledge of and experience working with diverse populations with an emphasis on multicultural, LGBTQ, underrepresented and underserved populations
Experience facilitating dialogues, restorative practices, and/or other processes using multipartiality
Experience developing, implementing, and engaging in trauma-informed practices within programmatic processes
Nuanced understanding of the various forms of sexual misconduct (stalking, intimate-partner violence, sexual assault, gender-based harassment, and sexual harassment), and the dynamics contributing to the perpetration of violence
Experience creating and leading student experiential programs or processes for/with college students
Advanced knowledge of campus-based diversity and inclusion issues, and direct experience working on diversity, equity, and inclusion issues on a college or university campus
Ability to develop and implement effective assessment and reporting strategies
Strong organizational, time management, problem-solving, and administrative skills
Excellent interpersonal, written, and verbal communication skills
Strong organization and program design skills
Demonstrated ability to accomplish tasks autonomously and efficiently
Demonstrated ability to establish priorities and exercise sound decision-making
Demonstrated commitment to contribute to a diverse environment of colleagues and students representing diverse populations (e.g. nationality, race, ethnicity, religion, gender, sexual orientation, ability, class, and other social identities)
Demonstrated familiarity with computers and software, and the ability to effectively integrate technology into service delivery
Ability to set expectations and achieve results while contributing to the harmony of a team
Demonstrated commitment to promoting the highest standards of the profession in accordance with the principles, ethics, standards, and established good practices in Student Affairs
Directly responsible for annual operating budget
Track revenue generated from external trainings and consulting engagements
Regularly track expenses for program management, student staff, and/or other expenditures
Reconcile p-card expenses
Requires some evening or weekend hours. Position requires working with students through stressful, tense and/or emotionally challenging situations and circumstances, and addressing issues of power, privilege, and oppression.
Requires regular administrative work in a typical office setting.
This role may have reporting obligations under Title IX and Clery.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 190317
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.