Reporting to the Senior Admissions Manager, PGME Certificate & Master's Programs, the Admissions Coordinator supports the admissions process for assigned programs. Duties include management of the application review process and recruitment activities, tracking candidates through acceptance, documenting the selection process, and facilitating pre-admission correspondence with applicants and students. This position acts as primary customer service point of contact for pre-admitted students, including general program and application inquiries. This position includes an emphasis on engaging the student audience and facilitating conversions. Utilizing CVENT, the Admissions Coordinator manages the organization of application materials for faculty and administrative leadership review, creates and maintains a shared tracking system and database for review committee access, and processes formal letters of acceptance and visa verification letters in a timely manner. Assist with efforts to ensure successful onboarding of applicants prior to matriculation and support the team's financial operations; tuition payments, invoices, discounts, and scholarships. Responsible for the compilation and sharing of relevant data with the marketing team to assist with inbound marketing efforts – as well as assisting with info session webinars and other programming, as needed. Engage in admissions and program related projects and meetings with faculty, marketing, education, and operations teams as needed. Assist team leadership with the development and implementation of admissions and enrollment policies around areas such as cancellations, withdrawals, deferments, etc. Review and update admissions-specific web pages. Take an active role in hosting and participating in- in person- information sessions and travel offsite both domestically and internationally on occasion to staff programs and/or host events.
Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
The Harvard Medical School is not able to provide visa sponsorship for this position.
Salary Grade: 055
Union: 55 - Hvd Union Cler & Tech Workers
Minimum 3 years of related experience in admissions, student services, or customer service. Education beyond high school may count toward experience.
Bachelor's degree preferred. Experience in graduate or postgraduate higher education setting preferred. Excellent interpersonal, customer service and communication skills required. Ability to prioritize work in an environment with multiple competing priorities. Ability to work independently with minimal supervision. Ability to handle complex and confidential information with discretion. Competency using a variety of computer software. Proficiency with Microsoft Excel, Word, and PowerPoint preferred.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 51852BR
About Harvard University Medical School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.