All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
Join our award-winning team at UW Medical Center - Montlake. Among the top medical centers in the United States as rated by U.S. News & World Report 2019-2020 "America's Best Hospitals", UW Medical Center - Montlake prides itself on compassionate patient care as well as its pioneering medical advances. UW Medical Center - Montlake has again earned U.S. News & World Report’s No. 1 hospital ranking in Washington State and in the Seattle metropolitan area. It is the seventh consecutive year that UW Medical Center - Montlake has achieved both distinctions.
The Otolaryngology Head and Neck Surgery Center has an outstanding opportunity for a full-time, day shift, MEDICAL ASSISTANT.
The Otolaryngology Head and Neck Surgery Center offers comprehensive ear, nose and throat diagnosis, treatment and surgery services. Our specialists care for patients with otology and vestibular disorders, nasal obstruction and breathing issues, chronic sinusitis, tumors at the base of the skull and laryngeal conditions, as well as patients needing head and neck surgery or facial plastic and reconstructive surgery.
Often the causes of such disorders are not immediately evident so the team’s clinical experience with diagnostic tools is vital to setting out a treatment plan that has the best likelihood of success.
Medical Assistants (MAs) perform duties to assist health care professionals in the examination and treatment of patients. As a member of the health care team, the MA helps to create a culture of professional excellence and helps to maintain an environment that respects cultural, economic, ethnic, and lifestyle differences of patients and staff.
Monitors and manages the flow of patients in the clinic throughout the day
Demonstrates the ability to be organized and effectively prioritizes work tasks for the needs of the clinic
Performs direct patient care procedures according to their level of education, certification, and clinic protocol
Provides skilled assistance to providers performing patient care procedures in the clinic
Maintains sterile technique during treatments and special procedures as indicated
Clean scopes as directed to ensure availability for procedures
Ensures exam rooms are properly stocked with equipment and supplies
Provides accurate, appropriate, and culturally sensitive education to clinic patients
Performs patient care responsibilities considering needs specific to the standard of care for patient’s age
Maintains infection control standards including hand hygiene and appropriate use of personal protective attire
Responds appropriately to patients in physical distress or emergency situations
Assists providers and clinic RNs in the maintenance of clinic processes to ensure timely follow-up on reported test results
Assists with coordination of care including clarifying patient follow-up and scheduling patient appointments
Accurately and thoroughly documents provision of patient care in a timely manner
Maintains, completes, and submits required clinic reports and audits in a timely manner
Performs duties of other support staff as required by clinic needs
Answers telephone calls in a professional manner and directs calls appropriately
Responds to patient issues and refers issues as appropriate
Demonstrates understanding of billing practices
Performs other related duties as required
REQUIREMENTS: Completion of a Medical Assistant course accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) or other recognized regional or national accreditation board; OR equivalent education/experience.
Legal Requirement: Must be Washington State Medical Assistant-Certified or achieve this designation during the probationary period. Failure to achieve and/or maintain this designation will result in termination of employment.
Additional Requirement: Valid BLS/CPR Card
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.