Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Orthopaedic Surgery. The position is located in O'Fallon, MO. Local travel to satellite office will be necessary.
Position directs the activities of the clinical office, supervises, coordinates and provides leadership functions for orthotech services, clerical staff, patient service representatives, medical assistants and nurses in conjunction with the Nursing Administrator.� Oversees personnel matters, maintains reports and acts as liaison between practice site and division business staff.� Responsible for maintaining optimal staffing practices.
PRIMARY DUTIES AND RESPONSIBILITIES:
Coordinates patient services with physicians and staff to provide quality care in an effective manner.
Supervises activities of the clinical office.� Reviews, assists, promotes and maintains development of office policies and procedures, office practices, and clinical flow patterns.
Directs, assigns and coordinates activities and duties of staff, evaluating performance, orienting new staff, and advising administration of changes.
Maintains job descriptions for staff.� Responsible for interviewing, hiring employees, acts to resolve personnel problems, and prepares and approves staff schedules.� Provides staff with feedback including conducting annual reviews.
Assists in preparation and distribution of monthly reports such as patient appointment data, financial reports, census, flow analysis and other requested reports.
Assists with establishing and monitoring clinical budgets to ensure financial goals are obtained.
Conducts regularly scheduled staff meetings and practice site division meetings as requested.
Promotes and maintains good public relations with patients/families, vendors and staff.
Maintains and updates physician, staff and site schedules.
Facilitates educational opportunities for staff to ensure compliance with hospital, medical school and regulatory guidelines.
Responsible for monitoring supplies and equipment, ordering/repairing as required.
Responsible for preparing and participating in employee health and safety clinical inspections.
Assists Nursing Administrator with strategic planning and generation of business plan.
Assists Nursing Administrator with overall quality improvement strategy; collects, measures and interprets operational and clinical data: identifying problems and organizing teams to develop and implement solutions; develops formal policy as indicated.
Functions as working supervisor by filling in to cover for staff including front desk, medical assistants, orthopedic technicians and clinical operations.
Equivalent of a Bachelor’s degree.
Minimum of two years physician practice management experience.
Experienced in orthopedic practice functions including casting and durable medical equipment.
Knowledge with DMEPOS and Medicare billing regulations.
Working knowledge of physician practice.
Demonstrated communication, organization, leadership and interpersonal skills.
Applicant Special Instructions:
JOB LOCATION/WORKING CONDITIONS: Normal clinical office setting with some exposure to infectious materials. Moving, lifting and transferring patients. Considerable walking and standing.
Whether suffering from a sports injury, hip pain, back pain or any musculoskeletal condition, Washington University Orthopedics provides a full complement of comprehensive orthopedic services to meet the needs of every patient. Combining the best in both inpatient treatment and outpatient care and rehabilitation, the practice is nationally recognized for outstanding orthopedic care, innovative research and advanced professional training. It is ranked among the best orthopedic practices and holds the distinction of being listed on the Honor Roll by U.S. News & World Report. The practice is considered an innovator in both conservative orthopedic care and minimally invasive microsurgical techniques. Affiliated with Barnes-Jewish Hospital and St. Louis Children’s Hospital, Washington University Orthopedics has the unique ability to offer inpatient treatment for the most challenging cases within a top-tier academic medical center as well as outpatient surgery and care across the St. Louis region in Chesterfield, Town & Country, South County and the Central West End. The practice offers expertise in ten orthopedic subspecialties – foot and ankle, hand and wrist, hip and knee, cancer, pediatric and adolescent orthopedics, physical medicine and rehabilitation (physiatry), shoulder and elbow, spine (including scoliosis), sports medicine and fracture care/trauma. The orthopedic specialists are dedicated to providing safe, compassionate and family-centered care for both simple and complex orthopedic conditions. Because of the skill and experience of the doctors and staff, it is the official medical provider for the St. Louis Blues hockey team, Washington University varsity athletics and several local school athletic teams. Washington University Orthopedics brings world-class care to patients from all ages and walks of life in St. Louis and the surrounding communities.
The hiring range for this position is $62,067 - $79,144 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.