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Biobehavioral Nursing and Health Systems has an outstanding opportunity for a Program Operations Specialist.Serve as the program manager for the School of Nursing Graduate Certificate in Palliative Care and the program specialist for the Cambia Pediatric Palliative Care Training Center, and be the liaison between the Certificate program and Training Center.
This position functions in several roles, works directly with faculty and directors in 3 locations, serving students, instructors and stakeholders, and working to develop and improve the curriculum of a fast growing educational program. The position is housed in the School of Nursing and works closely with both Nursing and Medicine faculty. This role supports the Graduate Certificate in Palliative Care which seeks to educate a wide range of health care and social services professionals in a hybrid program. It has 4 tracks, locations in 3 states, and has grown exponentially in its 6 year existence. This position will also support a $1.2 million grant housed in Medicine to build out pediatric-specific palliative care curricula for the Cambia Pediatric Palliative Care Training Center. The curriculum development piece is part of a larger project to develop workforce and organizational capacity in pediatric palliative care, a critically needed field. Both roles will involve collaborating with an interprofessional group of faculty and staff spanning the Schools of Nursing and Medicine, the Cambia Palliative Care Center of Excellence, and Seattle Children’s Hospital.
The innovative Palliative Care Center of Excellence, with over $15 million in funding from the Cambia Health Foundation, has established the Pediatric Palliative Care Training Center. The UW School of Nursing, partnering with the School of Medicine, has expanded the UW Graduate Certificate in Palliative Care to now include a critically needed Pediatric track. This position, working in both programs, will positively impact and further UW's regional mission of delivering high quality health care education in the WWAMI region, especially with the addition of in-person workshops and local faculty Boise, ID and the Tri-Cities in southeast Washington. A further development is for the UW Schools of Nursing and Medicine to grow the rural palliative care certificate track, coordinating with the Rural Palliative Care program at the Washington State Dept. of Health.
Serve as the program manager for the Palliative Care Certificate Program, managing student enrollment and registration, providing guidance and problem solving to students, providing administrative and technical support to students and instructors, handling budgeting, assisting faculty with student reviews, policies, procedures and compliance, coordinating with the Graduate School, Fiscal Student Services, Schools of Nursing and Medicine, and Continuim College. Manage the logistics and technical support for instruction, to include organizing quarterly workshops in 3 states, staffing online webinars and meetings, providing support and instruction in learning systems and Zoom.
Serve as program specialist for the Cambia Pediatric Palliative Care Training Center, developing and improving modules for a new Palliative Care track. Establish plans and timelines to meet established goals, coordinate with Center leadership and stakeholders, consult with experts on content, hire actors, plan online sessions, and do other steps to build quality instruction, then integrate it with program curriculum.
Manage marketing & recruitment, to include maintaining websites, ensuring social media presence, creating and disseminating recruitment materials, attending recruiting events, strategizing with the Continuim College marketing team, and coordinating recruitment efforts for maximum efficiency and results.
Serve as Liaison between programs and with stakeholders, including keeping leadership in both Schools informed, facilitating admission of students from a variety of schools and disciplines, coordinating joint activities and meetings, managing the faculty/student/alumni network, coordinating CE credit, establishing timelines for program improvements, and working closely with institutions who are partnering with both the Certificate Program and Training Center.
May lead employees or contract workers temporarily assigned to the Center. May supervise student or hourly employees.
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
REQUIERED QUALIFICATIONS: Master's Degree in Healthcare fields, Education, Business, Social Science or related fields and two to three years experience being on a team of educators, healthcare providers or researchers in the workplace. Experience leading a project or team and demonstrating superb organizational and communication skills and/or participating in process improvement for a team or organization. Experience providing intermediate level instruction or assistance to people using Canvas and Zoom.
Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.
Work experience at an institution of higher education.
Experience performing or supporting palliative care as a professional.
Experience developing learning materials for a program or organization.
Occasional weekend and evening work will be required. Occasional out of state travel may be required.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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