Information Technology, Project/Program Management/Planning, Staff/Administrative
Join our award-winning team at University of Washington Medical Center (UWMC). Among the top dozen medical centers in the United States as rated by U.S. News & World Report's "America's Best Hospitals," UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The University of Washington is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
UWMC RADIATION ONCOLOGY has an outstanding opportunity for a full time day shift SENIOR COMPUTER SPECIALIST.
The Radiation Oncology's IT department is responsible for ongoing support and maintenance of the infrastructure, technology and applications which support the Radiation Oncology operations on the Montlake campus, along with the implementation of new services and applications that are used to support and further the mission of patient care. The Senior Computer Specialist will be essential in achieving the functions outlined above. This position directly reports to the Assistant Administrator but has indirect oversite and support for the department IT leaders and SOM Physics department. This position will work with other Radiation Oncology IT professionals to support critical systems and users within the Radiation Oncology department.
Highly complex technology environment with special-purpose servers, complex network, redundant systems, off site archives, interfaces to non-IT equipment, FDA regulations, state compliance considerations, complex subspecialized clinical information concerning Radiation Oncology imaging, unique to imaging protocols DICOM. The primary IT systems use several servers working in concert to support the functions of this department. These include the database servers, archive servers, cloud archive transfer servers, modality image acquisition servers (clusters of 30 or so), print servers, and web clustered servers. Our equipment is in several different datacenters. The team needs to have deep technical knowledge and skill on multiple platforms as mentioned above and will work closely with UW Medicine ITS teams such as the securities and interfaces team, network infrastructure team, etc.
Radiation Oncology is a complex and critical department and has impacts across the UW Medicine system with many shared systems, staff and shared faculty. The Montlake Radiation Oncology team consists of close to 60 FTEs with a variety of complex roles including physicians, physicists, radiation therapists, technologists, IT staff, RNs and several essential support staff. The department bring cancer treatment to over 1200 patients a year and produces an overall Contribution Margin of $46M to UWMC Montlake.
System Management (40%)
• analyzing, installing, configuring, maintaining and troubleshooting workstations/devices and related system software in support of Radiation Oncology Clinical Services. • Provide education and technical expertise to staff and colleagues. • Coordinate efforts with UW Medicine IT Services, UW – IT and other partner organizations/groups to ensure Radiation Oncology department needs are met. • In collaboration with Rad Onc IT Team members ensure operating integrity, security and stability of all computers and servers in Radiation Oncology. • As part of the Rad Onc IT team, works closely with administrators, directors, departmental managers and staff to recommend both hardware and software needs.
Application Management (30%) • Provide consultation to other support team members, IT Services project teams and IT support teams from partner organizations.Develop and modify applications based off user, department, vendor, and system needs. • Establish and maintain excellent relationships with IT support staff in all partner organizations. • Assist end users with use of basic software tools including email agents and Microsoft Office. • Assist end users with use of Radiation Oncology specific software including Elekta Mosaiq, Pinnacle, Prism RTP, and, other technical software and data analysis tools, DICOM image transfer, and all other commercially and locally developed software. • Assist and manage projects and project support relationships as needed. • Participate in the review of software/hardware acquisitions and provide technical liaison with system vendors and hospital IT Services staff.
Administrative Tasks/Duties (15%) • Collaboratively work across department and partner lines to multiple practice sites. (This has considerable impact on UW Medicine business and future and involves working with Radiation Oncology department leaders) • Triage and implement user requests. Follow up with users and management to confirm that work has been performed as expected. • Work with IT team to ensure that production systems operate accurately, reliably and efficiently. • Research and analyze capacity planning, system performance, utilization and plan improvement measures. • Write reports documenting completion of projects, system performance data, downtime, network availability or other metrics as needed.
Network Management (15%) • Within IT team assure reliability, integrity and availability of network infrastructure for Radiation Oncology. • Coordinates with UW –IT to assure reliability, integrity and availability of all department and wider area communications.
As an employee you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page.
Bachelor’s Degree in Computer Science or closely related field OR equivalent education/experience, AND 2-3 years' minimum relevant work experience.
Experience working in a production IT environment managing mission critical servers, storage and databases, and high availability services. In-depth Windows systems engineering experience, extensive hands-on expertise and knowledge of Windows Server, SQL Server, and Group Policy in high-available clustered and virtualized environments. Knowledge and good decision-making skills concerning security issues, incident handling, trouble-shooting, recovery and vendor management. Strong SQL server knowledge in managing servers and writing advanced SQL in SSMS.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.