Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Pathology & Immunology, Division of Dermatopathology. This position is for the Medical School Campus.
This position supports the clinical support service by performing pre-analytic duties prior to laboratory testing. Duties include customer support, sample accessioning, patient registration, insurance verification, and sample procurement.
PRIMARY DUTIES AND RESPONSIBILITIES:
Provides customer support for clients, faculty, and staff in a friendly and helpful manner while providing a positive, professional, courteous, and empathetic understanding to all customers.
Exhibits high quality performance through accuracy, attention to detail, and commitment in a timely manner.
Accepts and electronically receives laboratory specimens for all sections of the laboratory, as well as pathology material, including registering patients into medical record and laboratory information systems.
Registers patient demographic and insurance information into hospital-wide computer system.
Places necessary orders for testing as requested by the pathologists into the lab information system and prepares and sends pathology materials to reference laboratories in support of clinical testing not provided internally.
Enters in appropriate CPT codes for billing into lab information system.
Effectively troubleshoots errors and problems to ensure pre-analytic accuracy in accordance with departmental policies and procedures.
Demonstrates knowledge of insurance industry. Performs insurance verification for testing to ensure accurate and timely payment for services. Calls insurance companies for precertification when required.
Transcribes pathology quick text codes for preparation of gross, microscopic and final diagnosis results.
Notifies clinicians of any critical pathology results that require immediate attention or those results that are requested to be communicated.
Obtains precertification for any molecular testing requested by pathologists or clinicians, and prepares the pathology material for send out, retrieval of results and return of material.
Effectively prioritizes workload to ensure completion of duties within stated expectations.
Communicates effectively, both written and verbally, with staff members and co-workers on all pertinent information in a professional manner.
Assists with additional projects as needed.
High school diploma or equivalent high school certification.
Minimum of two years of experience in a healthcare setting.
Experience in a healthcare or administrative office setting.
Proficient in Microsoft Office.
Previous experience in transcription or accessioning.
Organizational skills and working knowledge of facility layout and purchasing functions.
The hiring range for this position is $15.85 - $19.43 per hour.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.