General Position Summary: The Programmer Analyst participates in the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code.
This position is responsible for working with Technology Innovation Center designers, software engineers, and end users to create, implement, and support various web, mobile, and desktop application projects. This individual will lead implementation of design mock-ups to front-end development to maintain the integrity of the design through its translation to code.
Typically understands project life cycle and has responsibility for sections of life cycle. Under guidance, responsible for full life-cycle of small and/or parts of a large project. Once priorities are set, perform tasks independently with regular process updates. Examples can easily be found in existing code, methods or online. Typically concepts used are simple and standard.
The responsibilities listed below are examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
ANALYSIS AND REQUIREMENTS GATHERING
Under guidance define business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
Gather system requirements by meeting with clients and researching existing technology to understand the business requirements for new applications.
DESIGN AND DEVELOPMENT
Develop detailed tasks by analyzing project scope and milestones for projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards.
Write functional/technical specifications by taking the provided system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solution for application development tasks. (verify if this statement means programming)
Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve the support.
TESTING AND DOCUMENTATION
Create and document test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
IMPLEMENTATION AND MAINTENANCE
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve problems by responding to problems as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by triaging and resolving issues to ensure prompt, effective service.
The position is responsible for:
Supporting temporary and ongoing web development projects
Engaging directly with clients (clinical champions/customers) in requirements gathering and project management tasks
Designing/wireframing new websites and applications
Custom web development
Assisting with front-end development in collaboration with software engineers
QA and deployment of websites
The position serves as the key cog between the design and development teams at the Technology Innovation Center by acting as the translator of designs into well-designed views on software projects. The position reports to the team’s lead user experience designer, and seeks guidance from more senior members of the team, but carries out tasks and assignments independently.
Specific devices, software, projects for which the position is responsible: This position supports custom WordPress development projects and creates custom style sheets while also engaging in front-end development for various TIC software applications. These projects are completed in collaboration with clinical and academic champions to directly serve a clinical or administrative need. Assignments require understanding and gathering requirements, presenting design concepts back to the client, developing code to meet those requirements, and deploying and maintaining websites.
Scale/size of area, project and/or system supported:
The Technology Innovation Center is responsible for over 100 projects per year. This position might provide front-end development or design input to dozens of projects in any given year. The largest project for this position recently, the Precision Medicine portal, was presented to participants in the Precision Medicine Symposium, a potential of 800+ users. While this project also supports marketing functions on the TIC (including the TIC website), around 70% of the time is dedicated to billable projects.
Required Education: Bachelor’s degree required. Additional experience may be substituted for education.
Has a strong design sense and/or has experience working with a team of designers
Has familiarity with several front-end languages and frameworks, with expertise including HTML, CSS, and Bootstrap
Is comfortable reviewing code and contributing front-end development expertise to an established application
Is comfortable focusing on one or two primary projects while contributing to other projects as time permits
Has some experience gathering requirements and creating wireframes for websites or web applications
One year of related work experience with front-end development
Additional education may substitute for experience
One year of related work experience with computer systems and applications. Additional education may substitute for experience.
Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.
Preferred Job Qualifications:
Background in graphic design with a robust portfolio of front-end web design work. Prior experience developing custom WordPress fields and templates.
Possesses a working knowledge of Adobe Creative Suite applications
Has worked on projects that focus on user-Centered design
Is knowledgeable about custom WordPress Development
Knowledge, Skills, & Abilities (KSA’s):
Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
Must demonstrate critical thinking and analytical reasoning skills.
Ability to work on multiple priorities effectively.
Ability to prioritize conflicting demands.
Ability to execute assigned project tasks within established schedule.
Ability to work collaboratively in a team environment.
Ability to communicate effectively in the service of users and colleagues.
Writes and speaks clearly and concisely.
Possesses sound documentation skills.
Ability to maintain confidentiality.
Must demonstrate exemplary customer service skills.
Special Knowledge, Skills, and Abilities:
The programmer analyst focuses on front-end development, including design, implementation, testing, documentation, and support of product and project features.
Technical qualifications or specialized certifications:
Possesses a working knowledge of the following languages/web frameworks:
Classified Title: Programmer Analyst Role/Level/Range: ATP/03/PC Starting Salary Range:Commensurate with Experience Employee Group: Full Time Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m. Exempt Status:Exempt Location: School of Medicine - East Baltimore Campus Department Name: IT@JH Technology Innovation Center Personnel Area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
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During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
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