Functional expert/manager responsible for developing & managing group (market/region) and/or broad-based strategic relationship management plans, programs & events designed to strategically identify & cultivate prospects, students & alumni in meaningful ways that transition into engaged volunteers & donors. Participates in donor relationship management. Strategically identifies activities, events &/or programs that will increase prospects, students & alumni engagement and participation and may manage activities of larger groups of volunteers. Reviews programs; analyzes responses & outcomes & recommends changes to increase goals & objectives. Serves as liaison to both University and Northwestern Alumni Association (NAA). May supervise groups of volunteers &/or support staff.
Significant participation in developing strategic plans.
Primary responsibility for administering & maintaining existing strategic plans relating to specific market segments, programs, events, support teams or high level donors to meet goals for engagement & participation.
Recommends changes & improvements to processes, objectives, and goals based on evaluation of completed programs to dramatically increase engagement & participation & maximize & ensure most effective & efficient use of resources.
Involves moderate- to-high-level of collaboration with both internal department partners and moderate level of collaboration with broader University partners to identify & integrate resources in order to accomplish strategic goals & objectives.
Please bullet examples of key partnerships and work involved below:
Stewardship and Donor Relations
Marketing and Communications
Strategic Advancement Communications
Prospects & Gifts
Develops, plans & implements strategies, goals & approach for 1 large or a number of portions of the less complex relationship programming.
Works with department and University colleagues to facilitate programming.
Responsible for relationship management of volunteers and donors.
Develops and implements individual engagement plans.
Creates programs &/or events that promote engagement & philanthropic opportunities.
Personally solicits gifts.
Plans and/or executes stewardship.
Recruits, engages, trains, and manages volunteers.
Develops, plans & implements strategies, goals & approach for 1 large or a number of portions of the less complex programs &/or events that promote engagement & philanthropic opportunities.
Manages development and execution of programming and marketing related to engagement and solicitation.
Determines key tactics.
Articulates goals and timelines.
Provides creative direction to designers and writers.
Provides work direction to colleagues or collaborators.
Provides necessary documentation and follow-up to donors, volunteers & internal contacts and inputs all volunteer and alumni activity in database.
Monitors and analyzes program metrics, including engagement activity, gifts/pledges, etc.
Ensures that proper stewardship and gift pledge follow-up occurs.
Analyzes segment, group, program, event metrics and reports to manager.
Responsible for duties assigned to supervised staff.
Maintains up-to-date knowledge of industry best practices.
Optimizes the use of technology including social media for marketing, communications & data reporting & analysis.
Assists in the development of dashboards & metrics which provide quantitative analysis of program & event outcomes.
Reviews with manager, & manages approved budget ensuring to minimize expenses while maximizing return.
Provides training to staff within or outside of immediate department or division in regard to function.
Performs other duties as assigned.
Minimum Qualifications: Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience. 4 years development, marketing, sales or the equivalent experience is required. Minimum Competencies: Organization; analytical thinking; big-picture thinking; curiosity; independent teamwork/collaboration
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 39360
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.