Department: School of Professional Studies Salary/Grade: EXS/5
Are you looking to continue or grow your career working in academics at a prestigious university? Are you enthusiastic about supporting students and providing co-curricular academic events in support of their academic and career goals? The Graduate Programs Office based in the Academics Department at the School of Professional Studies (SPS) is looking for an organized, student-focused individual to support the graduate programs with an aim to provide enriching academic and career focused events for graduate students at SPS. This job is great for a detail-oriented individual who is interested in an opportunity to shape the academic and student life experience of professional graduate students throughout their academic career. This individual will also get to work closely with international students in a full-time program, a first at SPS. The ideal candidate will demonstrate flexibility and willingness to collaborate, have solid written and verbal communication skills, and experience in higher education in events and student life support. In addition to joining a collaborative and hard-working academic team that values strong relationships, Northwestern employees take advantage of excellent healthcare and retirement benefits. If you feel this could be a great career match, please apply today!
The Academic Events Program Coordinator provides operational planning and oversight of various co-curricular events, designed to further enrich the academic experience of students enrolled in a full-time graduate program at the School of Professional Studies. Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions. Provides direct support to student in collaboration with academic advising to provide a comprehensive student experience.
Please note: Some evening and weekend hours necessary. Flexibility in working between the Evanston and Chicago campus.
Specific Responsibilities: Events
Coordinates comprehensive programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
Develops plans and arranges meetings, workshops, events, etc. designed to provide opportunities for students to understand the industry, innovation and research in the field, and exchange information with valuable stakeholders.
Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Plan and manage a yearly events calendar.
Plan and execute orientations for incoming students.
Develop and execute a mentoring program with alumni and current studnets in the program, in coordination with the SPS Alumni Coordinator and NUAA.
Communications, Outreach & Recruitment
Develops coordinated, consistent messages.
Creates and maintains state-of-the-art website.
Incorporates social media and networking into program/project aspects as appropriate.
Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement in the organization.
Creates and nurtures relationships with organizations (including internal to NU, e.g. student and alumni boards) to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
Assist with the academic adviser to provide student communication to provide support at key student lifecycle points.
Collaborate with the NU community to develop valuable relationships to offer greater services and opportunities to the student community.
Manages program/project seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
Identifies & obtains external expertise as needed and works with content experts to develop valuable student-facing events and opportunities.
Manages speaker selection, communication, and topic development.
Leads program/project updates and improvements.
Implements strategy regarding structure, process, & staff support of students in compliance with NU policy.
Develop systems to assist faculty and students in career advising.
Collaborates with academic advising to provide educational support to students.
Budgets & Financial
Participates in budget preparation.
Maintains budget & associated analysis & reports.
Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing student satisfaction.
Coordinates the collection, analysis & reporting of required information for surveys, review documents, etc.
In coordination with the SPS Alumni Coordinator, track job placement of students for practical analysis of the success of the program.
Analyzes evaluation data from instructors, students, participants, etc. to assist in further development and updated to events and other programs to serve students.
Implements corrective actions required as a result of surveys or other indicators.
Manages day to day operations.
Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
Manages design and development of program student databases; compiles & analyzes data; prepares reports.
Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, and educational components.
Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
1 year program/project administration, event planning, project management, or other relevant experience.
Minimum Competencies: (Skills, knowledge, and abilities.)
Computer Proficiency: Successfully uses multiple software programs independently. Software may include Excel, Outlook, Word, Office
Communication, Oral and Written: Communicates effectively one-on-one, in small groups, and in public speaking contexts; writes precise, well-organized emails, letters, and memos while using appropriate vocabulary and grammar.
Customer focus: Regularly monitors student satisfaction; provides suggestions to improve quality and value to students.
Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.
Plans, organizes and schedules in an efficient, productive manner; anticipates contingencies and pays attention to detail; targets projects or initiatives that require special attention and focuses on key tasks when faced with limited time and/or resources.
Formulates realistic plans and contingencies and establishes appropriate measurements of anticipated results.
Being receptive to feedback, willing to learn, embracing continuous improvement.
3-5 years previous experience in event planning, project management, or similar experience.
Preferred Competencies: (Skills, knowledge, and abilities)
Business Acumen: Possesses business savvy and demonstrates the activity to foster and lead cost-efficient initiatives without sacrificing quality or core values.
Creativity: Explores alternatives to existing products and services; identifies opportunities to improve procedures and practices; shows imagination.
Familiarity with NU or higher education.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 39377
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.