The Faculty Services Manager is responsible for the oversight and provision of all research services work in support of Harvard Law School Faculty and Programs in addition to supervising and directing the daily and long term projects for the Faculty Services Team of librarians and support staff. As a member of the Research Services team, they work in collaboration with the Manager of Research Services and, with members of the Student Services & Instructional Services teams provide general reference services and participate in cross-departmental tasks and projects. Librarians in the Research Services department may teach in first year and upper level research classes. Librarians are expected to actively participate in library, law school, university and relevant professional organization committees.
As a Faculty Services Manager you will:
Ensure expert level customer service for all clients; work to promote faculty services through outreach
Ensure cooperation and smooth transfers between research projects and document delivery requests, resolving substantive, procedural and administrative issues as needed
Keep current with new initiatives and technologies related to academic publishing and the provision of faculty services
Support the creation of original intellectual property by HLS faculty and doctoral students; this may include scholarly articles and books, cases, conference presentations, course materials, and testimony.
Perform extensive in-depth, expert legal, non-legal and bibliographic research for law faculty.
Consult with researchers to determine their needs; participates in the design of research projects to satisfy those needs; and implements project designs efficiently.
Work with the Scholarly Support Librarian on Book Talks and the faculty bibliography.
Perform other duties as required
The Harvard Law School Library supports the learning, research and teaching needs of the HLS community through engagement with our expert staff and our unparalleled collection of global legal materials.
In the midst and wake of massive technological transformation, the Harvard Law School Library contributes to our community by curating and preserving vital information, engaging the community through education and outreach and providing an environment in which the skills of legal research and practice are developed. We help our patrons move from collections to connections in all aspects of our work.
With a dynamic team of over 50 staff, our Research Services department includes eleven librarians and four support staff. Together they engage with our users through research support, teaching and general reference services. The Law Library is a community that values appreciation, inclusivity, transparency, teamwork, leadership and strives toward excellence.
All offers to be made by HLS Human Resources.
Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School is a place where you can thrive.
Salary Grade: 058
Union: 00 - Non Union, Exempt or Temporary
J.D. and Master's degree in Library Science. 4 years' experience in an academic, government or commercial law library.
We are looking for people who have:
Experience leading a team and managing projects
Comfort conducting complex research in a wide variety of platforms
Demonstrated commitment to customer service
Well-developed oral and written communication, interpersonal, and presentation skills
Creative problem solving skills
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 52638BR
About Harvard University Law School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.