Director of Student Financial Services (Administrator II)/Student Financial Services California State University, San Bernardino
Employment Status: Full-time, At-Will, 'Exempt' position, included in the Management Personnel Plan (MPP).
Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings and weekend hours may be required.
First Review Deadline: This position will remain open until filled. The initial review of applications will begin on October 16, 2020.
Required Application Materials All applicants must submit 1) Letter of interest or cover letter, 2) Current resume or curriculum vitae, 3) Three professional references who can provide assessments of your professional experience, accomplishments and prospects for success in this position.
About CSUSB California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so. At CSUSB, you can:
Build your future
Work with the best
Be your authentic self
Focus on you
Make a lasting impact
Work for a purpose that is greater than your own
Bring everything you are, become everything you want
Department SummaryStudent Financial Services is one of the departments of Financial Services, the hub of all financial transactions and reporting on campus. Student Financial Services supports the campus community in areas including cashiering, cash handling, delivery of financial aid refunds, student billing and collections, banking and merchant services for university departments, financial reporting, and internal controls. It partners with Financial Aid and Registrar in providing the student with the best possible financial service and counselling in support of the student's educational goals. To apply through our new CSU Recruit System, please CLICK HERE
Job Summary The Student Financial Services will oversee the day-to-day operations of the Student Financial Services Office. The SFS office provides customer service to students regarding their account, disburses financial aid, manages fee waivers, refunds overpayment of fees, and performs collections. Bursar staff provides cashiering services to students, staff, faculty, and Auxiliary Organizations including daily reconciliations. Discuss student issues with Financial Aid staff, Records and various campus departmental staff to handle disputes, questions, and issues brought forth by students and staff through email, telephone calls and in person. Prepare Annual Staff Evaluations. Ensure the desk manuals are kept current. Ensure there are proper segregation of duties and internal controls in place.
Review and approve daily cash reconciliation, credit card reconciliation, and the application fee reconciliation. Review and approve check request for petty cash disbursements, collection agency payments, and student refunds.Provide consultative services to campus administrators in resolving accounting problems; and recommending changes and overseeing upgrades to the cashiering systems. Research and respond to student, staff and faculty questions related to CashNet, and Smartpay. Promote business automation and ongoing process improvement, by using technology and information systems.
Department SummaryStudent Financial Services is one of the departments of Financial Services, the hub of all financial transactions and reporting on campus. Student Financial Services supports the campus community in areas including cashiering, cash handling, delivery of financial aid refunds, student billing and collections, banking and merchant services for university departments, financial reporting, and internal controls. It partners with Financial Aid and Registrar in providing the student with the best possible financial service and counselling in support of the student's educational goals.
Education and Experience
Bachelor's degree in a closely related field.
Seven years of progressive experience in managing/leading/directing a student financial function within a higher education institution.
Master's degree in Business or related area.
Experience with PeopleSoft and system implementations.
Experience working in a Higher Education environment.
Knowledge, Skills, and Abilities:
Experience leading cashiering operations
Working knowledge of financial aid programs and associated rules and regulations
Excellent analytical and communication skills
A demonstrated commitment to process improvement
Supplemental Information A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.