DUTIES: - Provide direct supervision to 3-4 Patient Navigators. Weekly reviews will include assessment of staff competencies, chart-based review of staff work to ensure quality of service delivery, and review of patient specialty referrals. - Perform a comprehensive assessment, including initial social services and benefits assessment. Enroll the patient into the Care Coordination Porject. - Develop a comprehensive service plan in collaboration with the primary care provider and members of the health care team. - Oversee the implementation of the care coordination plans with the support of Patient Navigators. - Get trained in Trainer of the Trainer health education in order to coach and support patient navigators. - Consult with patient and PCP during or after each HIV primary care appointment to review and update the comprehensive treatment plan. - With the AD of CCR, take an active role in developing and implementing Quality Improvement activities as needed for STAR and CCR program. - Assign and document Case Finding activities from generated lost to care lists. - Assist patients with relevant application and other paperwork for benefits or other support services. - Provide backup to Patient Navigator on-site and in the field as needed. - Document all patient activities in the electronic medical record and on required data forms for submission into eShare or an alternative data system. - Participate in SHC multidisciplinary case conference meetings, daily huddles and other SHC meetings including Perinatal, FFHCP and HEAT as required. (DUTIES AND RESPONSIBILITIES ARE NOT LIMITED TO THE ABOVE POSITION DESCRIPTION) QUALIFICATIONS: REQUIRED: BA/BS or LMSW/LCSW/LMHC or RN/LPN degree with at least two years of case management experience or three years experience in clinical/healthcare or community resource/care coordination setting or two years of supervisory/program management experience in a clinical/care coordination setting. Experience working with HIV/HCV or LGBTQ clients. Must be computer literate. PREFERRED: EMR experience. Experience working with HIV positive, substance using and/or mentally ill chemically addicted (MICA) populations. Bilingual in English/Haitian Creole or English Spanish. Additional Info: Persons interested should email their resume and a letter of introduction to: email@example.com. This position requires some evening and weekend hours. Closing Date: 10/14/20 STATE UNIVERSITY OF NEW YORK IS AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER
Internal Number: 0-36
About SUNY Downstate Medical Center
SUNY Downstate's College of Medicine, Health Related Professions, Nursing and its School of Graduate Studies offer students a broad professional education that will prepare them for practice or careers in any location and community. This education provides exceptional opportunities for those students with a commitment to promoting health in urban communities and addressing the complex challenges of investigating and preventing diseases that confront clinicians, educators, and researchers in such an environment. This special aspect of Downstate's unique mission is reflected in the students it attracts and selects, the vast majority of whom are drawn from the New York City Metropolitan area. Many of these students are members of minority and cultural groups underrepresented in the health professions, and/or come from families of first-generation immigrants or from economically disadvantaged backgrounds.