About Northeastern: Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.
Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.
Responsibilities: Manage the administration of the Registration, Scheduling and Academic Records areas of the Registrar's Office in alignment with academic policies. Oversee the management, maintenance, and safeguarding of academic records of all students enrolled at the University; ensuring the accuracy, confidentiality, security, and integrity of records and of the Northeastern degrees and certificates. Provide guidance and implementation of new policies and procedures recommended through partnership with campus constituents. Serve as an active participant on a variety of academic committees and task forces; participate in discussions regarding current and future trends in opportunities and challenges related to enrollment, new programs, certificates, degrees, academic and records policies and procedures, and other related topics as they develop. Provide professional development and mentorship opportunities to staff within those Registrar areas. Manage and set clear goals, objectives, and measures for the team; create and encourage an environment that values diversity of thought and experience, equity in involvement and contribution, and inclusive of each team member.
Qualifications: Master's Degree in Higher Education or related field required. Minimum of 5 years' progressively responsible experience in a medium to large research university setting, experience in academic operations, and a demonstrated understanding of high-level customer service delivery and administrative partnership support for other administrative and academic offices, in a changing and complex global environment.
Knowledge of Student Systems, classroom scheduling, and student financial systems required. Experience with Banner preferred.
Strong written and oral communication and analytical skills required. Familiarity with state and federal laws, including Compliance/Criminal Offender Record Information (CORI) and Family Educational Rights and Privacy Act (FERPA).
Salary Grade: 15
Additional Information: Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.