Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week (typically 8:00 a.m. to 4:30 p.m., but may occasionally require adjustments due to patient emergencies or MD availability).
Department Name/Job Location:
This position is in the Department of Internal Medicine, Division of Gastroenterology, IBD Section. The position is located at Wohl Hospital. This position is for the Medical School Campus.
The majority of activity will be at the Washington University Medical Center. Some travel to sites such as Barnes Jewish West County Hospital and South County Center for Advanced Medicine may be required.
This position performs advanced physician support duties requiring substantial use of medical terminology, as well as maintaining physician’s schedules.
PRIMARY DUTIES AND RESPONSIBILITIES:
Coordinates the department administrative and clinical support services, such as patient calls, processing and paperwork related to prescription refills, patient appointments/radiology/GI procedure/lab test scheduling, transcription processing, manuscripts, correspondence, physician presentations, clinical data spreadsheet entries and tracking, clinical research and education program administrative assistance, patient assistance and patient disability forms. Provides phone prior authorizations for medications and other collaboration with the pre-authorization department.
Transcribes medical documents, such as physician’s letters, correspondence, nurse’s notes, and manuscripts; if order entry in the electronic medical record is part of the job function, completes requisitions/orders per Washington University guidelines.
Maintains physician’s daily appointment schedule and calendar, schedules meetings, arranges conference calls, reserves catering services, makes travel arrangements, and completes travel expense reports.
Prepares patient charts, including delivering work-ups.
Serves as a liaison between patients, physicians, and staff, providing routine information to patient inquiries.
Assists administrative/clinical staff during peak times, vacations/illnesses.
Assists with retrieval and delivery of reports, CD's and slides, etc.
Performs other duties as assigned.
High school diploma or equivalent high school certification.
Three years of related experience in a medical office setting.
If order entry in the electronic medical record is part of the job’s function/responsibilities, Registered/Certified Medical Assistant or successfully achieve Medical Assistant registration/certification or pass assessment-based recognition (ABR) exam within six months of hire date (or within a shorter time frame if noted by hiring manager).
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
Commensurate with experience
The Division of Gastroenterology at the Washington University School of Medicine represents one of the finest examples of an academic training program, dedicated to the study of digestive and liver diseases. The balance of outstanding faculty, exemplary facilities, and a cohesive philosophy ensure consistent excellence across the missions of maintaining national prominence in research, teaching and patient care.
Ability to type and use various software packages, and working knowledge of medical terminology.
Effective verbal, written and interpersonal communication skills.
Demonstrated decision-making skills and ability to work independently.
Working knowledge of general office equipment and computers (specifically Microsoft Office).
Internal Applicant Instruction:
This position is grade G06.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.