The Director, Clinical Support Division is responsible for providing the strategic leadership essential to having the required clinical agency contracts, ensure that the stipulated compliance requirements are met by both students and faculty and in ensuring clinical site placements are managed appropriately. The Director must also ensure adherence to the University and School of Nursing’s policies and procedures, accreditation standards, clinical agency contractual obligations, and state law.Failure to have current contracts and ensure that all compliance requirements are met can place students, faculty and patients at risk for infectious disease and can result in the clinical agencies canceling contracts or refusing clinical experiences for students.
This position negotiates the terms of the clinical affiliation agreements and directs the implementation and management of the health, safety and legal compliance for all enrolled students and clinical faculty. This includes managing compliance records, translating contractual language into student and faculty requirements, updating compliance policies, providing expert guidance to students and faculty on compliance and contract related matters and serving as the primary liaison with internal and external clinical agency representatives.
This position oversees the Clinical Site Placement process that places students in agencies for their educational clinical rotations. The Director reports to the Executive Vice Dean/Associate Dean for Academic Affairs and collaborates extensively with University Council.
Education and Experience:
Strong self-management skills, data-base management skills, demonstrated ability to organize work flow, success in coordinating activities in a challenging work environment, proven ability to effectively supervise and motivate staff, meticulous attention to detail, and demonstrated effectiveness in leading a high-performing teams. The ability to evaluate accomplishments of the unit to ensure program missions and goals are being met and the ability to proactively and independently troubleshoot issues within program area are also important. Proficiency with Microsoft Office suite and/or database programs. This role must adhere to all UNC-Chapel Hill FERPA policies and procedures.
Superior interpersonal skills, excellent written and verbal communication skills, ability to multitask and prioritize responsibilities and deadlines, ability to collaborate with a wide variety of constituents, ability to solve complex problems, and proven management experience to include planning, resource and outcome analysis and allocation, supervision, and use of creative and innovative strategies to ensure operational excellence. Strong customer service focus; proven ability to problem solve in an inventive manner; master ability to handle multiple tasks and set priorities; and ability to coordinate group activities and implement office procedures. The individual must be results driven, a proactive team member who seeks state-of-the-art ways to continuously improve service delivery to all internal and external stakeholders, and possess experience in researching and developing creative approaches to address and improve current and future programs, processes and procedures.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.