The Ohio State University College of Dentistry seeks a Dental Claims Specialist to join its Patient Financial Services team. The Patient Financial Services team supports the undergraduate and graduate outpatient clinics ensuring compliance with all clinical and financial requirements related to billing and collection of patient accounts. The Dental Claims Specialist's primary responsibilities include insurance verification, acceptance of patient funds for co-payments and deductibles at time of service, collection of patient outstanding accounts, and other customer service functions while providing patients with exceptional customer service.
The Ohio State University College of Dentistry is the fourth largest public dental school in the United States, and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.
The Ohio State University is proud to be a premier employer that provides an exceptional total rewards package including medical, dental, vision and many other 'hidden' benefits. Our competitive benefits package is offered to all eligible faculty and staff in order to attract, develop and retain top performers eager to share their talent, time and success. Our benefits support your health and financial goals and include not only health insurance, but also generous state retirement, tuition assistance for our employees and their dependents, wellness initiatives, and much more. Please visit https://hr.osu.edu/benefits/ for detailed information. Be your best at The Ohio State University!
The Dental Claims Specialist will serve the patients of the College of Dentistry by verifying insurance coverages, pre-authorizations, and performing cashier and collections functions. The proportion of time this position will perform each of these functions will vary based on the needs of the clinics. Additional responsibilities include: answering phones; greeting patients; verification and interpretation of insurance coverage; processing of patient payments; serves as liaison between doctors, patients, and payers
This position works Monday-Thursday, 8:30 a.m. to 5:30 p.m. and Friday, 8:00 a.m. to 5:00 p.m. May require some weekend or evening work for special projects or staff shortages.
This position requires successful completion of a criminal background check and drug and alcohol screening.
Work is performed primarily in an office environment and the employee in this position is subject to indoor environmental conditions. This position requires sustained periods using a keyboard and performing other computer work as well as reviewing documents both in hard copy and electronic formats. Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.
Six months of experience in a healthcare cash-posting environment. Proficiency with computers and related software. Efficiency with 10-key calculator. Excellent interpersonal, verbal, and written communication skills.
Two years of experience in billing and collection of patient accounts in a fast-paced dental environment. Ideal candidate will have demonstrated knowledge of dental electronic health record and billing systems; strong understanding of CDT and CPT billing/coding and compliance; and experience working with private and agency healthcare insurance coverage. Experience working in Microsoft Office (specifically Excel and Word).
Target Salary: $15.00 - $18.00 Hourly
Job Category: Civil Service
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.