Assistant Nurse Manager (RN3) University of Washington Medical Center-Montlake Campus ~ This position supports providers in the Digestive Health Center (DHC) caring for a specialized group of patients with Gastrointestinal (GI) conditions. This is a unique role within the department – it is specialized to both clinical and pre- post procedure care and provides the candidate with a range of duties and a level or responsibility that encourages professional collaboration, growth and development. This position also supports and works in conjunction with the operations of the DHC.
Registered Nurses perform duties under general direction. RN provides patient care and coordination of services through assessment, diagnosis, planning, implementation and evaluation of safe, therapeutic care. Communicates with providers and team members about patient’s clinical condition, including symptoms and results of diagnostic tests. Completes follow-up as directed by provider. As a member of the health care team, the Registered Nurse helps to create a culture of professional excellence and helps to maintain an environment that respects cultural, economic, and ethnic and lifestyle differences of patients and staff. General supervision is provided by the manager or designee.
Duties & Responsibilities
Participates in the provision of health care services to patients attending the Digestive Health Center
•Supervises the Clinical Operations and Case Management Team?Performs/Participates in annual evaluations ?Collaborates with the department manager to complete or facilitate the performance review process. Mentors staff in the utilizing the peer review process. ?Promotes a high functioning environment that fosters continuing learning and professional development such as assisting staff in identifying and meeting their ongoing educational needs. ?Promotes shared unit based practice decision making and demonstrates the ability to collaborate, compromise and fully support decisions made at the unit and nursing leadership levels. ?Demonstrates ability to provide “just in time” feedback to staff regarding clinical performance, interpersonal team interactions, and patient/family communication. ?Demonstrates the ability to foster a healthy work environment such as resolving conflicts tactfully, using appropriate channels for escalation for unresolved issues, and demonstrating professionalism in day to day activities. ?Coordinates orientation and mentoring of staff. Develops mentors and evaluates effectiveness of unit based preceptors. ?Collaborates with the Department manager in managing day to day operations. ?Demonstrates understanding of Evidence Based Practices and identifies resources to assist with clinical decision making
•Explains role to patients and families •Assesses physical and psychosocial care needs of patients and family across the continuum of care •Identifies learning needs and appropriate educational resources •Provides telephone triage and consultations to patients with problems related to GI condition/procedure •Patient education on medication regimes and the administration of the medications •Coordinates home health and other referral •Provides pre and post clinic visit telephone contact to patients, families and referring physicians •Provides Nursing Care to patients in clinic •Participates in the process of providing information for financial support including the appeal process
Contributes to the development, implementation and function of the DHC
•Assists with the development of standards, policies and procedures for the DHC •Evaluates quality of service being provided to patients and implements changes required •Assists in the development, implementation, evaluation and revision of caremaps •Reviews pertinent literature regarding GI patients.
•Demonstrates understanding of billing practices
Perform related duties as required.
Requirements: Current license to practice as a registered nurse in the State of Washington. BSN strongly preferred. Two years GI experience desired.
Ability to communicate in English, both verbally and in writing
Desired: Demonstrated computer experience on PC or PC compatible using a variety of software Programs especially Word, Outlook and
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.