Determine financial aid eligibility and develop financial aid packages for prospective and current students; employ independent judgment in the analysis of federal and institutional methodology and interpretation of University guidelines; exercise discretion in the review of requests for waivers, adjustments and appeals. Provide detailed information and professional counseling to parents, students, and staff regarding financial aid eligibility and alternative financing; assess financial situations and extenuating circumstances case by case. Manage a program area (federal, state or institutional), maintaining regulatory compliance and fiscal integrity in accordance with governmental regulations and University policy.
Assistant Director (AD) will analyze complex financial aid applications for approximately 500 to 600 undergraduate students; determine aid eligibility under the terms of both federal and institutional methodology by implementing federal and state regulations and interpreting University guidelines; formulate financial aid packages to meet student need, as well as recruit and retain University student body.
AD must exercise discretion in determining when it may be appropriate to invoke authority to use professional, independent judgment to deviate from federal methodology on a case by case basis. In addition, evaluate follow-up requests for waivers, adjustments and additional aid; determine whether individual circumstances warrant an increase in assistance and/or the use of professional judgment to adjust federal and institutional aid eligibility.
ADs are responsible for awarding $20,000,000 in institutional, federal, and state funds on an annual basis. Failure to award funds correctly could lead to the loss of institutional participation in the Federal Financial Aid Programs or fines from the Department of Education and/or the State of Illinois.
AD will provide detailed information and professional counseling to parents, students, and staff regarding financial aid eligibility and alternative financing.
ADs are responsible for assisting individuals in meeting their financial responsibilities to Northwestern; thereby supporting the enrollment and retention goals of the University.
In the course of counseling families, ADs must assess individual financial situations to determine whether there exists sufficient change or extenuating circumstance to justify a review and potential modification to initial eligibility determination. Failure to provide thorough explanations and advice could impact the financial health of the University.
AD will oversee the job creation, placement and payroll process for over 2000 students and over $5 million in earnings through the Federal Work-Study Program (FWS).
Monitor federal financial aid regulations and develop, update and implement FWS procedures in order to ensure University operations are in compliance with federal regulations.
Work closely with University information technology, University payroll and University sponsored programs to design, test and troubleshoot system procedures.
Provide training to University staff participating in the hiring and supervision of work-study employees.
Supervise one non-exempt employee. Monitor student earning levels and alert students and employers to pending shortfalls as appropriate; enter adjustments and correct errors when necessary to maintain compliance.
Monitor system functions to ensure federal regulations and deadlines are met.
Failure to effectively implement program and properly process federal funds could result in audit or federal program review findings and/or fines from the Department of Education.
AD will represent Northwestern University via community outreach, such as financial aid nights and student information sessions.
Other duties as assigned.
Bachelor’s Degree in Business Administration, Accounting, Finance or equivalent education, training and experience from which comparable skills can be acquired.
1 - 2 years’ experience in a financial aid office, preferably at a private college or university.
Minimum Competencies: (Skills, knowledge, and abilities.)
Excellent communication skills, both written and oral
Analysis and reasoning skills
Critical-thinking and problem-solving skills
Decision-making and judgment skills
Excellent attention to detail
Ability to meet deadlines
3-5 years financial aid experience.
Experience working with institutional methodology.
Preferred Competencies: (Skills, knowledge, and abilities)
Ability to explain financial aid regulations to parents and students.
Ability to work with federal and institutional methodology.
Knowledge of packaging financial aid.
In-depth knowledge of federal regulations.
In-depth knowledge of institutional methodology.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 39284
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.