Program Coordinator - The Office of Student Success (The Center for Learning, Advising, and Student Success) 15502
The Office of Student Success in the The Center for Learning, Advising, and Student Success (CLASS) at West Virginia University is seeking applications for a Program Coordinator. Under the general supervision of the Director for the Office of Student Success, this position is responsible for the design and implementation of a common curriculum program for major pathways and coordinating coaching and mentoring programs. This will include success coaching, peer mentoring, and assisting with other mentoring initiatives within the Office of Student Success. This position works to achieve university retention, persistence, and completion goals by promoting student learning, engagement, and support and ensures students successfully transition to the University.
In order to be successful in this position, the ideal candidate will:
Provide leadership in the development, implementation, and assessment of a common curriculum programs.
Collaborate with faculty, staff, and administrators to implement a set of common courses including the first-year seminar course as well as general education courses to meet graduation requirements for multiple guided pathways.
Design, coordinate, implement, and assess mentoring programs to include Success Coaching and Peer Mentoring.
Assist with other mentoring programs within the Office of Student Success Provides general supervision of success coaches and peer mentors. Ensure all student staff receive appropriate training to effectively perform their duties and responsibilities. Responsible for providing on going feedback to the success coaches and peer mentors on job performance and annually conducts formal performance evaluations. Address issues of concern. Review all reports and documentation provided by coaches and mentors.
Serve as an instructor for first-year seminar course and other support courses as appropriate.
Implement specific strategies and programs to promote academic success and retention initiatives for underprepared first-time freshmen.
Collaborate with other units on campus to develop strategic communication plans and special initiatives to increase participation in academic support programs.
Create and maintain regular communication with students and parents, as part of the outreach for the common curriculum and other student success programs. This includes program application, screening processes, yield strategies and program assessment.
Assist with academic support programs in conjunction with other program coordinators in the unit.
Coordinate with faculty, staff, and administrators to plan, organize and implement co-curricular activities (e.g., First/Mid-Year Academy, Mid-semester Programs, and Academic Probation Programs, etc.)
Develop and present training programs to internal and external constituencies.
Research data and nationally/regionally recognized support programs to help support student success initiatives (e.g., Common curriculum and mentoring programs Summer Boost, First/Mid-Year Academy, Academic Probation programs, new student orientation, etc.)
Attend on- and off-campus meetings/conferences and reports findings to Director.
Communicate with other staff or units to make appropriate referrals.
Assist in preparing annual project or program budget; monitors monthly personnel and operating expenditures.
Serve on committees that directly and indirectly impact student success.
Coordinate, assist, attend recruitment events, new student orientation, and other university related functions for CLASS students.
Perform other duties as assigned.
Master's degree in Higher Education Administration, Teacher Education, Student Personnel Administration, Counseling or related field is required.
Two (2) years of experience working at a college or university with undergraduate students.
Two (2) years of experience supervising, teaching, advising, or related experience in higher education settings..
Demonstrated ability to collaborate with multiple campus departments.
Ability to supervise students.
Understanding of higher education policies, procedures and guidelines specifically major requirements.
Demonstrated ability to assess students' academic and personal needs.
Proficient oral and written communication skills.
Demonstrated ability to handle with confidential matters in a tactful, diplomatic manner.
Demonstrated ability to work effectively with diverse populations.
Ability to initiate and maintain professional relationships.
Proficient interpersonal skills.
Proficiency in conflict resolution.
Demonstrated ability to work independently and as a part of a team.
Demonstrated ability to research, analyze and process information into report formats.
Demonstrated ability to organize, set priorities, and complete projects in a timely and efficient manner.
Demonstrated ability to deliver formal and informal presentations on various topics.
Working knowledge of office methods, practices and protocols.
Valid driver's license is needed. Incumbent must be able to travel as needed.
At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at https://talentandculture.wvu.edu/
West Virginia University is proud to be an Equal Opportunity employer, and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.
Job Posting: Sep 11, 2020
Posting Classification: Non-Classified
Exemption Status: Exempt
Benefits Eligible: Yes
Internal Number: 211603
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.