The Ohio State University is assembling a Comprehensive Monitoring Team which will include recruiting a team of full-time Contact Tracers to conduct all COVID-19 contact investigations and tracing for the faculty, staff and students at the Ohio State University including Regional Campuses (excluding the Wexner Medical Center and affiliates). This team will be temporary and funded to at least June 30, 2021 with the possibility of continued extension thereafter.
The Contact Tracing team will handle contact investigations for the University, reaching out to faculty, staff and students who have newly diagnosed positive to ask a series of scripted questions and then perform the contact tracings on all those who may have been exposed to COVID-19. The team will handle this work in a professional, empathetic, and expedited manner to reach any positive and/or exposed individuals to decrease the risk of spreading exposure. The team will provide consistent and appropriate information/responses such as close contact, contact exposure, Ohio isolation and quarantine procedures, and if appropriate, refer them to testing according to protocol. The team will follow a script to inform contacts about the importance of quarantine and what to do if symptoms develop. The Contact Tracers will report to the Program Manager that will report directly to the Dean of Public Health. The Contact Tracers duties include collecting and recording information using a database. In addition, the Contact Tracers must be resourceful in locating individuals who may be difficult to reach or reluctant to engage in conversation. It will be the responsibility of the Contact Tracers to conduct their work in a safe, confidential, expedient, compliance-oriented environment and it will be critical that the contact tracers adhere to these protocols, to protect both employees and community members. The Contact Tracers work with the Program Manager to resolve problems and brainstorm ideas as a team as issues arise during this work, including navigation and problem-solving through difficult and/or ambiguous cases. In partnership with the Program Manager, Contact Tracers will help recommend and continuously improve standard operating procedures for evolving contact tracing methodologies.
This work will be primarily remote with the occasional need to be on the University Campus and/or regional campuses. Work hours will vary and will include rotations of evening and weekend hours. The candidate will be provided a computer, they will be responsible for having a telephone and sufficient speed of internet to handle the work.
Additional Information for Applicants::
25 positions are being hired from this posting. 5 have been filled, and 20 are still available.
Possession of a bachelor’s degree in public health or related field and one year of experience conducting or coordinating public health services or community based or educational programming; the candidate will have the ability to operate a computer and utilize related software; and the ability to read, understand, and implement referral procedures, which may change based on incoming data. The candidate must have outstanding organizational and interpersonal communications skills, cultural competency, and sensitivity relevant to the local community along with the ability to interact with and develop relationships with a broad range of community stakeholders as partners in addressing health concerns. The candidate must be successful in a remote working environment and the ability to achieve the assigned metrics; the ability to prioritize multiple competing tasks; have a strong sense of urgency; critical thinking, and sound judgement to handle work problems. The candidate must have an aptitude to handle confidential information with discretion and professionalism.
Prior experience in contact investigator/contact tracing work. Fluent in either Hindi, Somali, Spanish, Napoli or Chinese.
Target Salary: $20.26 Hourly
Job Category: Administrative and Professional
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.