The Energy Sciences Network (ESnet) at Berkeley Lab, is a high speed network serving thousands of Department of Energy (DOE) scientists and collaborators, and a global leader in developing and operating high performance network services. ESnet provides DOE scientists with comprehensive connectivity to the global Internet and high bandwidth access to DOE sites and primary science collaborators, including research and education (R&E) networks in the US, Europe, Asia Pacific, and elsewhere. The Networking Operations Center (NOC) Engineer role will work for the ESnet Network Operations Center (NOC) and serve as the primary point of contact between ESnet engineers, DOE sites and vendors to provide initial network diagnoses and early problem resolution.
What You Will Do:
Will have responsibility for performing ESnet's incident management processes. This includes observing alarms, managing incident tickets, sending notifications, triaging outages and escalating to the appropriate parties when required.
Act as the primary external communicator for ESnet operational issues, including receiving requests and questions from ESnet sites, contacting carriers and peers to report problems and communicating network status to the wider ESnet community.
Interface with ESnet optical line system NOC.
Coordinate scheduled ESnet maintenance, including performing impact analysis and sending
Facilitate remote-hands work at offsite ESnet locations, including coordinating with vendors and managing shipping and receiving of required hardware.
Assist with hands-on equipment work required on-site at Berkeley Lab such as power-cycling equipment and replacing hardware.
Work on and solve problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
Identify and propose opportunities for process improvement and automation.
What is Required:
No degree required. A minimum of 2 years of related experience; or an equivalent combination of education and experience.
Understanding of common networking protocols, including IPv4, IPv6, BGP and STP.
Knowledge and experience using the command line on networking switches and routers, such as Cisco and Juniper.
Knowledge and experience using the command line shell on Unix-based systems such as Linux or FreeBSD as well as basic system administration tasks such as checking logs, restarting services and rebooting servers.
Ability to work independently and contribute to a project team's effort.
Ability to work off -hours shifts (including overnight) in a 3 month rotation schedule.
Ability to anticipate problems, resolve ambiguity and take decisive action.
Excellent communication and interpersonal skills to interact with team members, vendors and support personnel of all levels.
The posting shall remain open until the position is filled.
This is a full-time career appointment, exempt (monthly paid) from overtime pay.
This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
Work will be primarily performed at Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA.
Learn About Us:
Working at Berkeley Lab has many rewards including a competitive compensation program, excellent health and welfare programs, a retirement program that is second to none, and outstanding development opportunities. To view information about the many rewards that are offered at Berkeley Lab- Click Here.
Berkeley Lab (LBNL) addresses the world's most urgent scientific challenges by advancing sustainable energy, protecting human health, creating new materials, and revealing the origin and fate of the universe. Founded in 1931, Berkeley Lab's scientific expertise has been recognized with 13 Nobel prizes. The University of California manages Berkeley Lab for the U.S. Department of Energy's Office of Science.
Equal Employment Opportunity: Berkeley Lab is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. Berkeley Lab is in compliance with the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4. Click here to view the poster and supplement: "Equal Employment Opportunity is the Law."
Lawrence Berkeley National Laboratory encourages applications from women, minorities, veterans, and other underrepresented groups presently considering scientific research careers.
Internal Number: 91040
About Lawrence Berkeley National Laboratory
In the world of science, Lawrence Berkeley National Laboratory (Berkeley Lab) is synonymous with excellence. Thirteen scientists associated with Berkeley Lab have won the Nobel Prize. Fifty-seven Lab scientists are members of the National Academy of Sciences (NAS), one of the highest honors for a scientist in the United States. Thirteen of our scientists have won the National Medal of Science, our nation's highest award for lifetime achievement in fields of scientific research. Eighteen of our engineers have been elected to the National Academy of Engineering, and three of our scientists have been elected into the Institute of Medicine. In addition, Berkeley Lab has trained thousands of university science and engineering students who are advancing technological innovations across the nation and around the world. Berkeley Lab is a member of the national laboratory system supported by the U.S. Department of Energy through its Office of Science. It is managed by the University of California (UC) and is charged with conducting unclassified research across a wide range of scientific disciplines. Located on a 200-acre site in the hills above the UC Berkeley campus that offers spectacular... views of the San Francisco Bay, Berkeley Lab employs approximately 4,200 scientists, engineers, support staff and students. Its budget for 2011 is $735 million, with an additional $101 million in funding from the American Recovery and Reinvestment Act, for a total of $836 million. A recent study estimates the Laboratory's overall economic impact through direct, indirect and induced spending on the nine counties that make up the San Francisco Bay Area to be nearly $700 million annually. The Lab was also responsible for creating 5,600 jobs locally and 12,000 nationally. The overall economic impact on the national economy is estimated at $1.6 billion a year. Technologies developed at Berkeley Lab have generated billions of dollars in revenues, and thousands of jobs. Savings as a result of Berkeley Lab developments in lighting and windows, and other energy-efficient technologies, have also been in the billions of dollars. Berkeley Lab was founded in 1931 by Ernest Orlando Lawrence, a UC Berkeley physicist who won the 1939 Nobel Prize in physics for his invention of the cyclotron, a circular particle accelerator that opened the door to high-energy physics. It was Lawrence's belief that scientific research is best done through teams of individuals with different fields of expertise, working together. His teamwork concept is a Berkeley Lab legacy that continues today.