The Imaging Applications Analyst is responsible for the design, implementation, validation, and support of multiple imaging applications (RIS, Radiology PACS, Cardiology PACS, Voice Dictation, Advanced Post Processing, RadOnc EMR, EKG/EEG, GI) and related ancillary systems. The Imaging Applications Analyst ensures the design, configuration, integration, and user experience of these imaging applications, meets business and clinical objectives.Â The Imaging Applications Analyst consults with organizational clinicians, staff, and vendors of the imaging applications and is responsible for the configuration, testing, problem identification, issue resolution, and on-going support of the assigned applications including new implementations and upgrades.
90% Operational: Troubleshoot, configure, validate, upgrade, and support enterprise-wide Keck clinical imaging applications.Provide off-hour on-call support for issues; apply expertise and independent judgment for full resolution.Work on assigned projects both independently and as part of a team.
10% Design: Design and lead implementations, upgrades, and solution conversions in support of Keck clinical imaging applications; assist in ensuring stability and functionality of the assigned applications.Provide escalation support, troubleshooting and root-cause analysis of issues; assist in identifying and trouble-shooting application issues, including isolating problems, recommending appropriate solutions and implementing solutions.Work closely with all IS teams to maintain Clinical Imaging Applications that are compliant with organizational standards and policies.
Minimum Education:Required Education:â¢Bachelors in Computer Science, Healthcare Science, Financials, Business or related field OR equivalent work experienceâ¢Or the equivalent combination of experience and education that would demonstrate the capability to successfully perform the essential functions of this position.Minimum Experience/Knowledge:Minimum Experienceâ¢At least 1-year experience with design, configuration, maintenance, troubleshooting, upgrading, testing, and supporting clinical imaging applications (i.e., Cerner RadNet, Fuji PACS/CV, PowerScribe 360, Varian Aria, Natus Xltek, Provation) or the equivalent combination of experience and education that would demonstrate the capability to successfully perform theâ¢Certifications may be required when supporting applications where industry dictates or preferred as bestKnowledge, Skills, and Abilitiesâ¢Working level knowledge of DICOM, HL7 and IHE.â¢Demonstrate basic competency and ability to support Imaging Informatics system interfaces.â¢Working level knowledge of Imaging Modalities (XR, US, MRI, CT, Nuclear, Mammo, EKG).â¢Strong analytical ability to find solutions to difficult application or workflow problems, to determine economic feasibility or options available, and to assess time involved in system changes.â¢Thorough documentation skills are requiredâ¢Must be able to communicate the impact and solutions of application/system problems in business language with a thorough understanding of imaging workflowsâ¢Detail oriented with strong organizational skills, ability to multitask and work in a dynamic, fast paced environmentâ¢Strong analytical and problem solving skills combined with exceptional business acumen.â¢Ability to work alone assertively completing projects by deadlinesâ¢Ability to communicate effectively both orally and in writing.â¢Able to establish and maintain effective working relationships with co-workers and others, interacting and maintaining a strong sense of teamwork and collaborationâ¢Must be able to interact effectively with Clinicians, Patients, Vendors, Peers, Staff and Management within the organization.â¢Able to present professional telephone etiquetteâ¢Able to respond quickly in emergency situationsâ¢Ability to work any hours to support 24/7 operationsâ¢Able to travel to multiple service locations as requested.Required License/Certification: â¢Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.
Internal Number: REQ20092433
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.