The Academic Coordinator is the primary point of contact for an assigned group of Gillings students. This individual supports each assigned student by guiding their educational planning and progress, connecting them with resources that will maximize student success, proactively identifying and helping remove barriers, and responding to all types of issues identified by the student or by faculty that could impede student progress. The Academic Coordinator uses a high touch approach, maintaining a wide network of connections and collaborating flexibly with faculty and with other Academic Coordinators to ensure that each student’s experience is maximized in a positive way. The Academic Coordinator is a key part of recruitment and admissions activities, working closely with faculty and with Enrollment Management staff to help attract and admit top students.
Education and Experience:
Essential Qualifications: -Experience developing and delivering student services with direct impact on students’ educational experiences. -Higher education experience including work with students in the specific degree levels supported (bachelor’s, master’s and/or doctoral). -Knowledge and experience delivering student advising and/or counseling services. -Ability to master comprehensive subject matter expertise about multiple Gillings academic departments, programs and/or concentrations, including networks of faculty and their research interests. -Strong organizational, analytical and problem-solving skills. -Track record that demonstrates service orientation and passion for serving students. -Demonstrated ability to manage high volume of requests and tasks efficiently, with high level of accuracy. -Resilience; demonstrated ability to problem-solve, while maintaining a positive, solution-focused approach. -High degree of professionalism and a demonstrated ability to maintain a high degree of confidentiality in sensitive situations. -Ability to communicate effectively with a wide range of stakeholder groups, including multicultural competencies and experience working with diverse populations. -Ability to ensure and apply compliance with university and external policies and regulations. Preferred Qualifications: -Master’s degree in related area such as student affairs, education or counseling. Bachelor’s degree with equivalent training or experience may be substituted. -If position serves online student populations, experience understanding and helping overcome challenges experienced by online students.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. Inclusive Excellence is a core value at the Gillings School of Global Public Health. We expect our faculty and staff to actively contribute to fostering an academic workplace climate that is welcoming and supportive for all.
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.