All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
The Eye Center at UW Medical Center - Montlake has an outstanding opportunity for a full-time, day shift, OPHTHALMIC TECHNICIAN 2. The Ophthalmic Technician 2 assists and/or performs complex clinical diagnostic eye examinations and procedures as delegated by the ophthalmology team. The Ophthalmic Technician 2 also participates in clinic and selected divisional activities to promote improved patient care delivery, problem-solving, communication, and professional development for self and others.
The Eye Center at UW Medical Center - Montlake – part of UW Medicine’s Eye Institute -- offers general ophthalmologic and subspecialty services. Our staff provides comprehensive treatment for people with glaucoma, cataracts, diseases of the retina, cornea, orbit and nerves and age-related eye diseases. We also perform refractive procedures such as LASIK and oculofacial plastic surgery procedures.
Our patients also have access to the highly-specialized services offered at the affiliated Eye Institute, based in Harborview's Ninth & Jefferson Building.
This position will be located primarily at The Eye Center at UW Medical Center - Montlake, but will float to other UW Medicine Eye Institute locations.
Complete appropriate intake assessment of patient appointments, including reviewing the medical record prior to physician examination
Complete and report findings of all ophthalmic imaging tests as ordered by the physicians
Document patient care in a timely manner utilizing the designated electronic medical record (EMR)
Act as an advocate for the patient/family through such activities as case conferences, case management by telephone, or email while safeguarding patient’s privacy and confidentiality
Perform complex clinical diagnostic eye imaging and procedures within scope of certification
Assist providers with ophthalmic imaging procedures
Administer diagnostic eye drops, ophthalmic ointments, and ophthalmic irrigating solutions
Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff
Answer patient questions, address concerns, follow up questions and/or refer patient questions to providers as appropriate
Greet all customers, patients and families with a smile; communicate pleasantly and in a manner that optimizes service excellence
Promote and model an atmosphere of respect for human dignity and the uniqueness of each person encountered
Advocate for the patient/family by locating appropriate staff to address concerns if unable to resolve independently first
Participate in and support quality assessment and quality improvement activities
Support development of clinic and divisional efficiency and effectiveness through participation in quality assessment and improvement activities
Participate as delegated in the orientation of new staff and act as a preceptor to new technicians or students
Rotate to satellite sites of service as needed
Completion of an approved ophthalmic technician program and one year of experience; Certified Ophthalmic Assistant OR equivalent education/experience.
Familiarity with ophthalmologic setting
Experience refracting patients
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.