Allied Health - Staff/Administrative, Staff/Administrative
Under the supervision of the Division Manager and Sleep Program Coordinator, the Administrative Coordinator is responsible for coordinating the administrative and clinical activities for four or more faculty members within the Pediatric Pulmonary Division – Sleep, Asthma, and General Pulmonology clinics.
Work with patients, families, physicians, and outreach facilities to aid in planning and facilitating patient clinic and/or sleep study visits.
Upload data into patient medical record in EPIC, verify EPIC visits, and coordinate scheduling of ancillary services.
Schedule/reschedule patients to efficiently utilize resources (e.g. backfill to cover cancellations or add urgent appointments).
Obtain insurance pre-authorizations for procedures as assigned, as well as any additional procedures as requested by physicians.
Obtain and/or verify patient’s demographics and insurance coverage data in EPIC or telephone to complete registration.
Prepare sleep study packet for interpreting Providers from the various outreach facilities.
Format sleep results letter in EPIC and send to ordering physicians via in-basket, fax, or mail.
Submit non-EPIC pro fee billing for outreach facilities via email to the Billing Department.
Create invoices for fee-based services and park same in SAP A/R, monitor and track payments, identify unpaid invoices and resolve.
Manage primary department telephone line, retrieve and relay messages to appropriate parties.
Schedule meetings and maintain provider’s schedule.
Provide back-up support coverage for lunches, illness, and other time-off requests as needed in the Division.
Assist with the preparation of correspondence, reports, consent forms, and related documents.
Other duties or projects as assigned.
High School Diploma or GED required.
Three (3) years of related experience required.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) may substitute for required experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Bachelor’s Degree preferred.
Special Knowledge, Skills, and Abilities:
EPIC proficient– Understand the scheduling and registration process to be able to recognize and resolve incorrect demographic and insurance registration.
SAP - A/R FV70 (outgoing invoices), FBL5N (reconciling invoice payments); Shopping Cart; and Trip Manager.
Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient protected health information (PHI).
Proficient in PC operations and software applications such as MS WINDOWS, EXCEL, POWERPOINT, and WORD.
Knowledge of Medical Terminology.
Able to complete mandatory on-going training necessary to schedule new and follow-up appointments as appropriate.
Excellent interpersonal, communications, and customer service skills.
Communication: Exchange non-routine information using tact and persuasion as appropriate requiring good oral and written communication skills.
Classified title: Administrative Coordinator
Working title: Administrative Coordinator
Role/Level/Range: ATO 40/E/02/OE
Starting Salary Range: $17.42 - $23.95 (commensurate with experience)
Employee group: Full time
Employee Status: Non-Exempt
Schedule: Monday-Friday - 8:30am-5:00pm 40hrs/Wk
Location: Rubenstein Bldg – 600 N Wolfe St., Baltimore, MD – East Baltimore
200 N WOLFE ST, JHDMR BLDG., SUITE 3069, BALTIMORE, MD 21287
Department name: 10003087-SOM - Department of Pediatric Pulmonary
Personnel area (School): SOM – School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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