At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
As a national collegiate leader, University Health Services (UHS) is a comprehensive campus-based health center providing fully accredited medical and mental health care, education, a major medical insurance plan, and innovative health promotion programs for students, faculty and staff. UHS is deeply committed to ensuring affordable, well-integrated, multidisciplinary healthcare that effectively supports the university's diverse campus communities, through equitable access and culturally competent, high-quality programs and services.
The Clinical Services Program within UHS includes primary care, urgent care, occupational health and specialty clinics, clinical laboratory, pharmacy, physical therapy and radiology. Learn more by visiting https://uhs.berkeley.edu/
I. Clinic Reception
Greets patients, verifies eligibility, accurately completes registration of patients using correct forms.
Answers telephone and refers to appropriate personnel as required to meet patient needs: Takes clear and accurate messages.
Schedules/reschedules patient appointments, using computerized appointment system to maximize clinic efficiency.
Demonstrates priority setting ability and organizational skills.
Assists in maintaining smooth clinic operations and optimal patient flow: demonstrates initiative in carrying out duties.
Directs or escorts patients as necessary. Assures that patients leaving the area have appropriate instructions, forms and referral information.
Trains and orients new personnel as directed by CA Supervisor.
Other duties as assigned.
II. Intake and Patient Care
Obtains chart and documents appropriate health history and all patient interactions according to established guidelines.
Takes temperature, pulse rate, blood pressure, and rooms patient as per unit guidelines. Documents findings and reports abnormal findings to RN.
Assists clinicians with examinations and procedures, using sterile techniques if indicated.
Instructs patient in specimen collection and performs specific testing as defined by assigned unit, i.e., check visual acuity using Snellen chart, performs spirometry and urine dipstick, etc.
Assists with wound care according to standards of unit.
Fits, applies ace wraps, splints, slings, crutches and instructs patient in use of same.
Reports, intervenes appropriately and documents unsafe conditions and/or adverse patient conditions. Completes incident reports as per UHS protocol.
III. Clinic Maintenance and Supplies
Demonstrates ability to use equipment correctly and safely.
Keeps inventory of supplies and restocks in assigned area, as needed, including patient education material.
Informs purchasing department of stock needed as per guidelines.
Unpacks and shelves goods received: must be able to lift supplies.
Cleans rooms in assigned area as per protocol.
Process contaminated articles, prepares packs for sterilization, and sterilizes equipment as needed and per infection control guidelines.
Respects and guards confidentiality of patients and other staff members.
Demonstrates courteous and service-oriented behavior at all times when interacting with patients, families, and UHS staff.
Anticipates interpersonal conflict and intervenes to promote resolution of conflict; deals with conflict on a one-to-one basis.
Attends staff meetings and keeps abreast of current issues when not able to attend. Actively participates in discussion of problem identification and resolution.
Requests and acccepts constructive criticism.
V. Professional Standards
Demonstrates responsibility and accountability for own practice.
Respects rights of others. Establishes effective working relationships with other members of the health care team, patients and families.
Demonstrates flexibility; accepts assignment willingly or discusses concerns with Clinic Manager.
Shares knowledge in a constructive manner.
Coordinates and collaborates with other members of the team to meet unit/UHS goals.
Demonstrates knowledge of and applies safety principles as identified by UHS.
Seeks to improve skills and knowledge and meet job related goals.
Demonstrates punctuality to work and required meetings. Maintains attendance and follows call-in policy as per UHS guidelines.
Perform other duties as assigned by supervisor.
Minimum of 6-12 months in a high volume medical setting that includes medical assisting and medical receptionist duties and appointment making.
Knowledge of electronic medical records and basic medical charting.
Ability to organize, coordinate and complete projects effectively and within deadlines.
Well-developed people skills and the ability to remain calm under pressure
Demonstrated sensitivity to enthnic, culture and lifestyle diversity.
Excellent customer service skills.
Excellent verbal and written communication skills.
Demonstrates utilization of medical terminology.
Must understand and comply with HIPAA, and all regulations regarding the confidentiality of medical records.
Demonstrated computer skills
Education / Training:
Graduation from high school (or GED) or an equivalent combination of education and experience.
Licenses or Certifications:
Current BLS/CPR certification.
Current Medical Assistant Diploma.
Salary & Benefits
$28.34 per hour. This per diem position is not eligible for UC benefits plan.
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
This is a continuous recruitment. Hiring is completed throughout the year based on departmental staffing needs.
Employment is contingent on successful completion of: Background Check, Acceptable Medical Evaluation that includes infectious disease surveillance and proof of current required vaccinations or immunity levels, and successful credentials verification (if applicable).
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.