The Patient Access Representative must have an in depth knowledge in all the functions of the Admitting Department. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types, including government health programs
Escorts patients to exam rooms in the clinic, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed.Â Performs various office and clerical duties. Ensures patientâs right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.
Minimum Education:Required: High school graduate or GED equivalent evidence. Preferred Qualifications: Medical Assistant Certificate/Diploma. Minimum Experience/Knowledge:Required:One year of hospital experience or in a related field. Combined education/experience as substitute for minimum experience. Ability to communicate effectively in English both verbally and in writing. Preferred Qualifications: Spanish language skills (preferred). Knowledge of medical terminology. Familiarity with Word, Excel, COR, Cerner, ProSolv, and scheduling software. Medical Assistant Certificate/Diploma.Required License/Certification:Preferred Qualifications: If a Medical Assistant, BLS for Healthcare Provider from American Heart Association is required.
Internal Number: REQ20091881
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.