As the region's only Level I Trauma center, Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally and medically vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW’s School of Medicine.
Harborview Medical Center's AACS Population Health and Primary Care has an outstanding opportunity for a MANAGER OF PROGRAM OPERATIONS (PREVENTION SITE MANAGER) (Limited Term Appointment/Full-Time, Day Shift).
Under general supervision, the limited term COVID & Infection Prevention Site Manager provides COVID Test Site management and oversight. Works with community partners to develop and offer services at community based locations. Collaborates with multiple UWM and HMC departments for resources, ongoing communication, and process standardization. Ensures staffing, equipment, and supplies to provide service excellence, patient safety, staff safety and organizational integration. Develops, implements, and evaluates processes for efficiency and effectiveness. May include vaccination and other services for infection monitoring and prevention and health care follow-up.
Position complexities include: • Ongoing funding for service of high need- this is limited term position but may be extended as funding secured for extending the service • Collaborating with multiple partners and stakeholders, including community based organizations • Cross department coordination of some services that are not at test site location (e.g. some registration/scheduling; results reporting; supplies and deliveries; overnight parking and moving of van/supplies to new sites) • Service delivery via van/tent in non-traditional and weather impacted conditions • Ever changing COVID-related knowledge and recommendations that must be implemented quickly • Delivering services in condition of high demand and resource scarcity. An active member of the team preparing the emergency response to the pandemic. Activities of the Testing Sites report up through incident command • Provides needed services/testing/results reporting to decrease COVID disease and spread, Reaches vulnerable populations that may not have access to service otherwise; Opportunity to link patients to UWM services for routine/ongoing healthcare; Provides recognition of Harborview and UW Medicine’s mission to improve the health of the public.
Job Responsibilities: • Staff and operations oversight at the test sight to ensure patient and staff safety, efficient and effective services • Arranging sites and communicating with stakeholders, data/information reporting • Communication and securing resources/supplies/staffing • Process implementation and improvement
Lead Responsibilities: Site lead – knowledge of site attributes and how service needs are met at the site
Supervisory Responsibilities: Manage staff at the site that may include RNs, Medical Assistants, PSS, Contract security and traffic staff
Desired Qualifications: Registered Nurse; Experience working with vulnerable populations such as homeless, limited English proficient, multiple chronic conditions including mental illness
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.