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Department: 192001 - CVM Teaching Hospital
Location: Raleigh, NC
Essential Job Duties:
This position provides technical assistance to the General Hospital Department (GH) in the Randall B Terry Companion Animal Medical Center (TC). The individual will act as the patient care technician for the department, providing unique internal customer service, technical assistance, data collection, and patient care. The position interacts with internal services and their respective staff, clinicians and students, as well as private owners on visitations. Position is the primary point of contact for the patient admitting into the unit for hospitalization and communicates with students, staff and clinicians to receive the most up to date information regarding presenting problem, diagnostics being performed as well as projected plan of care for the animal.
Performs various technical procedures including; post-operative support and monitoring, Intravenous catheter placement for both short and long term vein access, venipuncture, IV injections, wound management, drug administration (IV, Oral, Subcutaneous), bandage care, chemotherapy administration and various other routine diagnostic testing.
Duties include but are not limited to:
Manages all internal billing for individual patients being housed in GH and the associated charges with hospitalization, technical procedures and treatments performed.
Provides excellent patient care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration. Completes specialized treatments in an accurately and timely fashion.
Works proactively to keep patients clean and comfortable.
Provides extensive post-operative monitoring, support and management.
Responsible for supervising, coaching, teaching, orienting and evaluating all senior veterinary students as well as post-doctoral interns and residents regarding excellent patient care and technical procedures.
Records a variety of data relating to patient care and treatments, and service related communications.*
Provides quick and accurate information regarding each patient, acting as the liaison between service and other departmental technicians.
Is proficient in entering data into electronic medical record.
Maintains a clean working environment to ensure Infectious Disease standards are followed and infection is not spread.
Handles all medical/biological and infectious waste appropriately. Follows all radiation safety, OSHA, and * Environmental Health and Safety standards.
Keeps all necessary equipment in clean and working order and has all necessary and appropriate stocked supplies available for procedures and daily patient husbandry.
Other duties as assigned.
Completion of an accredited training program in the area of assignment; or equivalent combination of training and experience.
Some positions may require additional Training, Certifications, or Licensure.
Previous experience as an assistant in a canine / feline veterinary setting. Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors. Ability to communicate professionally and effectively at all times and maintain professionalism in emotionally charged / challenging situations. Ability to provide high quality customer service. Ability to lift up to 50 pounds. Ability to work beyond scheduled work hours when needed. Ability to work effectively as a member of a team and be an active participant in problem solving and team advancement. Ability to work effectively with computers and electronics. Ability to work independently and practice good judgment to ensure high quality care for all patients and request assistance when needed. Desire to teach 4th year veterinary students.
Licensed/Registered/Certified by any state Graduation from an AVMA fully accredited two- or four-year Veterinary Technician program.
At least 2 years of experience as a veterinary technician in a clinical setting; preferably at a teaching hospital.
Required license or certification:
Position Number: 00062049
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Internal Number: 134882
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