Bachelor's degree in College Student Personnel, Higher Education Administration, Business, Communications, or related area. Masters degree preferred. Two years of experience in college union operations, student activities, other experience with event planning or in a related field. Knowledge of event scheduling software such as Event Management Software (EMS) is preferred. Experience in Higher Education and specialized work is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position/Usual Duties:
Maintain the reservation system (EMS) for the Lowman Student Center and serve as the primary point of contact for all LSC clients. Manages the reservations process for the Lowman Student Center and all social media accounts for the department.
Primary Responsibilities (Staff Positions Only):
Assumes primary responsibility for maintaining and utilizing Event Management Software (EMS) campus event scheduling system. Acts as the liaison between external/internal clients who are holding events and between various campus departments. Plans, develops, implements, coordinates, and monitors programs or services. Responds to information requests. Collects, reconciles, and maintains complex data. Communicates university and departmental policy to groups seeking to reserve space in the Lowman Student Center (LSC) and other campus venues. Consults with academic and administrative offices as well as student groups to advise, plan, and implement events. Coordinates with technical services, housekeeping, catering, campus police, conferences and events, and marketing to ensure that all aspects of events run effectively. Provides the primary customer service interface for the LSC. Assists in the coordination of an assessment effort to ensure that client expectations are being fulfilled. Attends events as needed to ensure client satisfaction. The reservations coordinator will manage the social media accounts for the LSC and will coordinate content development and work with department staff to regularly update all social media accounts. Assists with major departmental initiatives and building operations. Performs other related duties as assigned.
Internal Number: 24325
About Sam Houston State University
For more than 130 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The Measure of a Life is its Service", echoes across SHSU's six colleges and beyond its Texas campus through student research, creative endeavors, service learning, volunteering and more. Named for Sam Houston, Texas' greatest hero, SHSU continually strives to honor its historical roots through academic excellence that includes exceptional teaching from faculty members who care as much about their students' success as they do about furthering the knowledge of their fields. While embracing its legacy, SHSU also strives to meet the needs of contemporary students, both traditional and online. With over 20 bachelor's and graduate degrees available entirely online, and more in development each semester, SHSU Online is quickly becoming one of the best online universities in Texas.