The campus is located on 137 acres of beautifully landscaped grounds in Portland’s southwest hills. Our strong commitment to sustainability is reinforced through recycling programs, energy conservation, alternative transportation options, and farm to fork initiatives. For benefit-eligible positions, we offer a competitive benefits package that includes options for health, dental, vision, tuition, life insurance, retirement and more.
Lewis & Clark College is committed to achieving a diverse workforce. Candidates from diverse backgrounds are encouraged to apply. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age.
About the Position
Lewis & Clark College, like all colleges in the U.S., is responding to the public health emergency of COVID-19. During the period of possible community transmission, and with the re-opening of school for face-to-face instruction, LC will be working continuously to detect new cases of COVID-19, identify sources of transmission, control spread and protect vulnerable populations. These efforts are essential to keep the numbers of affected individuals low enough to allow our College to safely remain open.
The Case Manager and Contact Tracer is responsible for reaching out to all persons who have come into close contact with a COVID-19 infected individual and providing them with information and guidance to interrupt ongoing transmission and reduce spread. The Case Manager and Contact Tracer will use a web-based platform and telephone to communicate with assigned contacts, obtain symptom information, provide basic guidance about testing options, and provide instructions for quarantine. Case Managers and Contact Tracers are required to follow all scripts, policies and procedures provided by the Oregon Department of Health and will comply with FERPA, all LC rules, and the Oregon Health Authority training standards regarding confidentiality and the handling of personally identifiable information.
The Case Manager and Contact Tracer will also provide support and outreach to students and staff of concern that are generally managed by the Office of Case Management.
What You'll Do
Quickly get in touch with contacts of diagnosed patients through text, e-mail, phone calls and other platforms when necessary
Provide contacts with approved information on isolation and quarantine procedures, what to do if symptoms develop and if appropriate, refer them to medical evaluation or provide guidance about testing options
Reviews reported concerns and questions related to staff, students or student groups and COVID-19
Serve as a point of contact, review, and response or referral on identified questions and concerns involving students and staff and COVID-19 health
Assign risk category depending on the contact’s underlying medical conditions, occupation, living situation and level of contact with case and understand protocol for each risk category
Work closely with a team made up of other LC contact tracers who have been properly trained and can assist with case management
Systematically collect and record information in a local database
Communicate with your team and supervisor when contact cannot be made with an individual and understand the best way to address the problem
Participate in regular meetings and trainings such as weekly case reviews, communicable disease manual training, and others as deemed necessary
Provide back-up support regarding the case management in the Health Service, as needed
Serve as a member of the Welfare Intervention Network, as needed
Work Environment and Physical Requirements
The position may be up to 50% remote though office space is available if needed. The position may require some travel and occasional participation in off-site functions. The position requires responding to public health emergencies and at times requires rapid turnaround of communications on short notice.
Full-time (1.0 FTE)
Monday through Friday, with occasional work after hours and on weekends to support Program activities.
Benefits Eligible: Yes
Masters of Social Work, Counseling, Public Health or other related field
Excellent communication and organizational skills, and attention to detail
Ability to interact appropriately and effectively with a wide range of persons
Candidates should have strong critical thinking skills, excellent language skills, including composition, grammar, and public speaking
Experience conducting telephone-based or in-person interviews in languages other than English are advantageous
Computer skills including the ability to access and navigate various databases and software programs following training
Flexibility, professionalism and the ability to manage multiple projects simultaneously are highly valued attributes
Equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration in a dynamic campus
Internal Number: R-001398
About Lewis & Clark College
Lewis and Clark is a private institution with a public conscience, a residential campus with global reach. Students and faculty throughout all three of Lewis & Clark’s schools—the College of Arts and Sciences, the Graduate School of Education and Counseling, and the Law School—pursue new ways of knowing by combining classic liberal learning with pioneering collaboration. Located in Portland, Oregon, the student experience is enhanced by the inspiring beauty of the college's natural setting on 137 wooded acres in Portland’s southwest hills.