A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Department of Aerospace Engineering seeks a full-time, Graduate Student Coordinator whose primary responsibilities include coordinating graduate recruitment and admissions activities/processes, and performing a wide range of student-facing and administrative student services. The role is part of a two-person Graduate Students Services team of coordinators who provide excellent service and support to prospective and current graduate students, and a high level of administrative support to the Graduate Chair and the Graduate Program Committee.
An ideal candidate will be passionate about recruiting exceptional talent, improving the diversity of the graduate student body, and assisting students develop and succeed in their academic programs. He/She should be an effective communicator, adept at utilizing data systems and technology, self-directed, highly organized and accurate, collaborative, dependable, adaptable, and have a strong work ethic.
Work closely with the Graduate Chair and Graduate Program Committee, the College of Engineering, and the Rackham Graduate School to develop strategies for targeted recruitment efforts. In support of the Department’s and College’s DEI mission, aim to increase applications of underrepresented minorities and females in the graduate programs.
Network and collaborate with the College of Engineering, Rackham, and internal and external departmental contacts to identify students with strong potential for graduate program success. Promote graduate programs and act as the primary point of contact for prospective students. Track and respond to inquiries regarding visits and program requirements.
Host large recruitment events (e.g. Engineering Graduate Symposium, doctoral visit weekend) and individual prospective student visits. Organize visitors’ detailed schedules for recruiting events, coordinating with sponsoring faculty and students in their research labs.
Maintain MPathways admissions and recruiting data to inform recruitment practices and Rackham review. Evaluate admissions data to identify trends and highlight program strengths.
Collaborate with the Communications and Outreach Coordinator to create and edit department recruitment materials such as emails, the website, and brochures. Maintain department prospective student web pages by creating, reviewing, updating, and organizing content. Incorporate the College of Engineering and University recruitment materials with the department’s materials.
Manage the graduate admissions process for the Department. Develop and document efficient procedures for managing the evaluation of a large number of applications.
Assist applicants with questions about the online application, and application and admissions policies. Work with the Graduate Chair to update the application and verify the implementation of changes. Identify problems in application records and resolve through the application system, MPathways, and communication with the applicant.
Assist the Graduate Program Committee by identifying complete applications and potential fellowship nominees. Respond to the faculty’s applicant inquiries. Work with faculty to send their doctoral offers. Create an efficient method to enter and process initial financial commitments for graduate students. Communicate admission decisions to all applicants and enter decisions in MPathways.
Develop procedures to incorporate admissions records in the College of Engineering’s Student Information Center (SIC) system and maintain an efficient, clear, and accurate process. Identify current admissions, academic, and financial student records processes.
Collaborate with the Graduate Chair, Human Resources, and Financial staff to create and document new processes for the College of Engineering’s SIC system. Identify process roadblocks and assist staff members in understanding the computer system’s limitations, technical problems, and solutions.
Track applicants’ offer responses and immigration status. Collaborate with UM entities to direct students with immigration issues.
CURRENT GRADUATE STUDENT SUPPORT 25%
Organize orientation and welcome events for incoming graduate student cohorts. Assist first-year students with getting acclimated to their programs and act as their primary point of contact.
Work with the Graduate Chair and Department Administrator to determine fellowship support and funding sources for Ph.D. students.
Assist the Graduate Committee in organizing the doctoral preliminary examination. This includes gathering information from students, arranging examination schedules, reserving rooms, and sending schedules and reminders to faculty.
Collaborate with the Graduate Student Coordinator teammate to plan graduate student events such as the annual Grad Student Picnic.
Develop procedures for graduate student academic record-keeping; ensure that academic records and funding information is current.
Organize and assist in the selection of students for the Department's Summer Research Opportunity Program (SROP) and Summer Undergraduate Research in Engineering (SURE) research activities.
Collaborate with the Communications and Outreach Coordinator to survey current graduate students to evaluate graduate student events, communication, and website. Conduct exit surveys of graduating students and prepare summary reports of findings for the Department Chair, Graduate Chair, and Graduate Program Committee.
Serve as back-up for the Graduate Student Coordinator teammate, as needed.
Bachelor's degree or an equivalent combination of education and relevant work experience.
2-4 years of experience working in student services in higher education.
Demonstrated ability to set priorities and successfully handle multiple assignments and deadlines.
Strong critical thinking skills and ability to exercise sound judgment while operating in a flexible and professional manner.
Ability to exercise appropriate discretion and confidentiality when dealing with highly sensitive information.
Excellent interpersonal skills and ability to work effectively and diplomatically with faculty, staff, parents and students under a variety of circumstances.
The ability to communicate accurate information in a welcoming, professional and effective manner using a variety of channels, such as in-person meetings and presentations, phone, email, teleconferencing, and social media.
High level of proficiency and accuracy with Microsoft Word, Excel, Adobe Suite software,and Google documents, forms, and spreadsheets. Ability to navigate web-based systems and quickly learn and adapt to changing technology.
Strong attention to detail, excellent follow-through and organizational skills.
Ability to work independently, exercise a high level of resourcefulness, and also collaborate effectively as part of a diverse team.
Ability to identify opportunities for streamlining processes, procedures, and duties.
Excellent attendance and dependability are essential. Must have flexibility to occasionally adjust hours to host and/or attend student events.
Bachelor’s degree in a related field such as higher education or S.T.E.M.
4+ years of experience working in student services in higher education.
Knowledge of UM policies and procedures, particularly relating to student services and the Family Educational Rights and Privacy Act (FERPA) regulations.
Familiarity with the student services modules of UM’s M-Pathways system and/or the College of Engineering’s Student Information Center (SIC) system.
Experience with student funding through financial aid, fellowships, graduate instructor and research assistant positions, and awards.
Knowledge of various UM campus resources such as the Office of Financial Aid, Office of the Registrar, the International Center, and CoE’s C.A.R.E Center.
Experience with the CollegeNet and ApplyWeb programs
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate. There are two levels possible - Intermediate and Senior. The salary range for the two levels is $42,000 - $60,000. The salary offered will be commensurate with the level of the position, qualifications, and experience.
Work hours are generally Monday-Friday between 8:00 a.m. - 5:00 p.m, but some flexible scheduling and/or working remotely for some portion of weekly hours may be possible.
The position reports to the Department Administrator but receives daily functional supervision from the Graduate Program Chair.
Job openings are posted for a minimum of seven calendar days. The application review process will be done on a rolling basis so applicants are encouraged to apply early. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 187892
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A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.