Posted until filled, with review of applications to begin on August 10, 2020
Full Time/Part Time
Full time, benefit eligible
$16.92 - $17.35/hour
This position will support financial aid operations related to state, federal and university financial programs and provide direct customer service to constituents for the Missouri S&T Student Financial Assistance office. This position's main responsibility is to assist students and families with financial assistance questions by phone, email and walk in traffic. This position will also be required to learn federal and state aid regulations and institutional awarding policies enough to counsel students as needed.
This position is responsible for all mail processing in and out of the office as well as collecting sensitive and confidential documents from students and families and processing them electronically. Must also be able to communicate in a friendly and empathetic manner with many different constituents.
This position may be responsible for supporting the Student Financial Assistance Director, maintaining the office expense budget, maintaining and updating financial aid inventory, and ordering supplies and equipment from outside vendors. Supervision of 3-7 student workers may also be required.
This position is responsible for scheduling the use of office facilities/services/equipment in order to ensure that facilities/services/equipment are available for use. Must also be able to select and schedule meeting facilities, equipment and meals for conferences and meetings in order to provide staff member appropriate or requested facilities for meeting. This position will be a point of contact when working with other departments in the Enrollment Management division for phone and office coverage.
Perform related duties as assigned.
Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.
Excellent organizational skills with the ability to work under pressure and meet deadlines, interacting professionally with diverse personalities and excellent verbal and written communication skills.
The successful candidate should demonstrate strong interpersonal presentation skills; self-starter; able to work with minimum supervision when required; strong attention to detail; exceptional customer service and interpersonal and communication skills (written, verbal and presentation); knowledge of PeopleSoft and the Microsoft Office Suite is a strong plus.
The final candidate is required to provide copies of official transcript(s) for any college degree(s) listed in application materials submitted. Copies of transcript(s) should be provided prior to the start of employment. In addition, the final candidate may be required to verify other credentials listed in application materials.
Failure to provide official transcript(s) or other required verification may result in the withdrawal of the job offer.
All job offers are contingent upon successful completion of a criminal background check.
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.
The University's nondiscrimination policy applies to any phase of its employment process, any phase of its admission or financial aid programs, or other aspects of its educational programs or activities. Further, this policy applies to sexual violence or sexual harassment, both forms of sex discrimination, occurring within the educational program and instances occurring outside of the educational program if the conduct negatively affects the victim's educational experience or the overall campus environment.
Any person having inquiries concerning the application of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 or other civil rights laws should contact the Title IX Coordinator.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
We are a first class University looking for dynamic faculty and staff to join us as we continue to achieve our mission of excellence.You've come to the right place to find your new career or to make the leap to the next level. Whether you are just starting out or are a seasoned professional in your field, chances are we have the right opportunity for you.Why? Because Missouri S&T is not just a world-renowned educational and research institution; it is one of the biggest, most versatile employers in south central Missouri. We don't just have first-rate faculty and students; we have first-rate staff, too! Whether you are a financial professional, a plumber, a research scientist, a custodian, a graphic designer, or a coach, working at S&T means you are part of something big — you're making a difference in the world.We have it all: challenging and engaging work, a wide variety of jobs to fit your career goals, great benefits, career development and training, work-life balance, beautiful surroundings, a rich tradition and history, a sense of community and belonging, and a proven commitment to diversity in the workplace.