Tiger Team Store is the official home of the Missouri Athletics. The retail sales assistant is primarily responsible for performing various customer service and retail sales functions.
Provide the highest level of customer service, including approaching customers with proper greeting; inquiring about their needs; maintaining a positive and friendly attitude; and helping customers with their purchases, whether it in person or over the phone.
Create a positive shopping experience for the customer by demonstrating knowledge, care, interest and passion.
Resolve customer complaints in a timely, positive manner. Refer unresolved customer complaints to the appropriate department or individual.
Maintain an effective and professional sales floor by ensuring all aspects of the sales floor remain stocked, well merchandised and clean, according to established guidelines. Develop displays and product relocation as directed by student or department supervisors.
Ensure proper inventory controls are administered in a way to prevent loss. Advise department supervisors when inventory levels on the floor are not adequate. Utilize inventory worksheets to administer ad-hoc physical inventories to identify potential discrepancies. Maintain back-stock according to established procedures, including maintaining a well-organized stock room, proper back-stock inventory levels, etc.
Coordinate and assist with event planning and special promotions, including sidewalk sales, weekly specials, anniversary sales, holiday shopping events, summer welcome specials, homecoming weekend, graduation fair, football games and others.
Maintain current knowledge of point of sale/computerized inventory control system.
As with all positions, involvement with other duties and responsibilities is expected in order to serve the customer and maintain our University Stores mission.
Ability to communicate and comprehend verbal and written information/instruction
Visual perception sufficient to examine merchandise and cash at close range
Manual dexterity to handle cash, credit cards, etc., and operate a register
Math skills sufficient to perform sales transactions
Ability to stand and/or remain mobile for the duration of the assigned shift
Ability to do light lifting for handling merchandise and products
Ability to reach, bend, squat, climb, etc., as necessary to stock or retrieve merchandise
Ability and patience to listen and understand the speech of a diverse customer base considering cultural, demographic, geographic and other important factors influencing communication
$9.45 per hour.
Must be able to work all home football games.
Ability to work 12 hours per week minimum during Fall and Spring semesters with increased hours during football season.
Proven ability to work well without direct supervision.
Work history showing a high level of customer service, dependability and professional attitude.
Experience and/or understanding and interest of the retail industry indicating knowledge of customer service and merchandising techniques.
This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits
The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.
To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
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