REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:

Individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed with or without reasonable accommodation, using some other combination of skills and abilities.

Individual must consistently demonstrate a high degree of ethics, integrity, and honesty. Extensive knowledge of Title IV cash management regulations and administering federal aid programs. This position requires strong analytical skills to gather and evaluate data from a variety of sources, draw conclusions, and make recommendations. Must also possess superior customer service skills, particularly interacting with students and families, and staff and faculty colleagues.  In addition to the above, the position requires excellent project management skills; including planning, establishment of objectives, procedures, and standards in order to develop and maintain records in a clear and logical manner. Demonstrated management and supervisory skills.

• 5 years of experience working in a fast-paced environment.
• Excellent customer service and presentation communication skills.
• Strong accounts receivable (A/R) and accounts payable (A/P) skills.
• Excellent organizational skills, supervisory skills, and computer skills.
• Must be extremely patient and enjoy working with students, faculty and staff in a University setting.
• Must have an operational understanding of the business processes associated with PeopleSoft Student Financials.
• Must be exceedingly adaptable to change and be able to transition between system upgrades.
• Must be able to work independently and make decisions within the limitations of University policy.
• Able to work in a high pressure, teamwork focused environment.
• Excellent analytical skills.             
• Meticulous attention to detail and great accuracy.

EDUCATION/EXPERIENCE:

Bachelor’s degree preferred or any combination of education and experience that provides the required skills and ability. Minimum of 3 years of relevant work experience in student accounts, student financial services, account management, or other related field; 5 years preferred. Experience with Student Information Systems and above-average skills with MS Office applications required. Must possess a valid California Driver’s License and meet CGU’s authorized driver’s requirements.

SUPERVISORY RESPONSIBILITY:

Supervises Student Accounts Clerk.

APPLICANTS ACCEPTABILITY FOR POSITIONS REQUIRING USE OF A COLLEGE VEHICLE IS CONTINGENT UPON A DRIVING RECORD ACCEPTABLE TO THE COLLEGE’S AUTOMOBILE LIABILITY INSURANCE.  PROMOTION FROM WITHIN IS ENCOURAGED WHENEVER QUALIFIED EMPLOYEES OF CLAREMONT GRADUATE UNIVERSITY ARE AVAILABLE.  INTERESTED EMPLOYEES ARE URGED TO CONTACT THE DIRECTOR OF HUMAN RESOURCES IF QUALIFIED FOR ANY OF THE ABOVE OPENINGS.  PLEASE DO NOT CONTACT DEPARTMENTS DIRECTLY.

Claremont Graduate University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, place of national origin, sex, age, sexual orientation, or physical handicap in its employment practice and in admission of students to educational programs and activities in accordance with the requirements of Title IX of the Education Amendments of 1972 and other applicable laws.  Claremont Graduate University is committed to affirmative action in employment practices regarding ethnic minorities, the physically handicapped, Vietnam-era veterans and women.