Location: Lowell, MA Category: Full-time Staff Posted On: Tue Jun 30 2020 Job Description:
Title: Research Analyst - Grant Funded
Unit: Non-Unit Professional Position, Grant Funded
Reports To: Director of Institutional Research & Analytics
GENERAL STATEMENT OF RESPONSIBILITIES:
The Office of Institutional Research & Analytics seeks a strategic thinking, innovative, and resourceful Research Analyst to assist the College in institutionalizing data-informed decision making. The Office aims to be responsive to internal and external data requests, and to provide departments with data, research, and analysis to examine business practices and promote institutional effectiveness.
The Research Analyst will be responsible for developing visualizations in Tableau, extracting data from multiple sources including Banner, supporting research, planning, registration, and admissions functions. The Analyst will also provide support to the Director and Assistant Director of Institutional Research & Analytics for completing state and federal reports.
Reports to Director of Institutional Research & Analytics
ESSENTIAL JOB FUNCTIONS:
Extract data from Banner using MS Access; develop reports in Tableau, Argos, and Excel;
Maintain longitudinal datasets for analysis of admissions, enrollment, courses, degree, transfer, and financial data;
Document processes for creating all routine reports generated in the department;
Maintain Tableau views on website for public and internal users, of the most commonly requested data trends, in an effort to migrate to an online Dashboard and Fact book.
Assist with training end-users on Tableau, and the drill-down capabilities so they understand and utilize the views to their full capacity.
Create semester reports of institutional data;
Research, administer, collect, and analyze data for the purposes of evaluating academic outcomes, and overall effectiveness of college initiatives;
Support the Department and Executive Director of Institutional Effectiveness in developing and delivering presentations for internal and external audiences;
Work with college committees to support information needs;
Work collaboratively within the department as well as across divisions to develop and generate reports, identify data anomalies, and streamline/support operational and research functions.
Participate in MCC's Data Governance initiative.
Attend conferences and/or trade shows to stay up-to-date on technology tools like Tableau and ARGOS, and current IR practices.
OTHER DUTIES AND RESPONSIBILITIES:
Must develop a clear understanding of the college mission and student population.
Collaborate across the college and within the division.
Assist in collecting data for state and federal audits;
Perform other duties as required.
WORKING CONDITIONS/PHYSICAL DEMANDS
Normal office environment, not subject to extreme variations of temperature, noise, odors, etc. May use computer keyboards requiring eye-hand coordination and finger dexterity. May involve attendance at evening meetings. More than half of time spent in normal office setting.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
The Massachusetts Board of Higher Education - Middlesex Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Massachusetts Board of Higher Education - Middlesex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Bachelor Degree in a relevant field (data analytics, social science, business, math, or related) required;
Experience in institutional research/data analytics in an educational setting, preferably higher education;
Ability to manage multiple projects and prioritize appropriately;
Significant experience with data management and data mining, in particular with large, complex student information systems (such as Banner, PeopleSoft, etc.) or other administrative computing systems;
Experience in developing and writing reports and queries using a relational database as a source - MS Access experience a plus;
Experience in Excel, Word, PowerPoint, Qualtrics or similar survey software required;
Knowledge of Standard Query Language (SQL);
Strong problem solving ability;
Must be detail oriented;
Ability to gather, interpret, and analyze data concerning a variety of issues and trends;
Ability to work in a team environment to reach institutional goals;
Experience and/or knowledge of working with individuals of diverse socio-economic, cultural, racial and ethnic backgrounds, including those with different levels of academic preparation and varying physical and learning abilities.
Excellent oral and written communication skills.
Knowledge of some statistical software (e.g. SPSS, SAS, STATA);
Title III Grant Funded, full-time, 37.5 hours per week, Non-Unit Professional position with benefits. For further information, see the Non-Unit Personnel Policies Handbook.
SALARY: Grade 6 ($48,800 - $73,200). Starting salary within this range is dependent upon experience in a closely related position.
STARTING DATE: September 2020
APPLICATION DEADLINE: July 26, 2020
Internal Number: 123194
About Middlesex Community College
At Middlesex Community College, everyone teaches, everyone learns. Collaborative in nature and innovative in practice, we educate, engage, and empower a diverse community of learners. Through transformative opportunities, we challenge and support every student to succeed and lead. Recognizing equity and inclusion as the foundation for excellence and creativity, Middlesex Community College meets the evolving educational, civic and workforce needs of our local and global communities.