1) The Center for Asian Health Equity (CAHE) is seeking a highly motivated Patient Coordinator to work closely with faculty and researchers in the Center to implement the Accelerating Colorectal Cancer Screening and Follow-up through Implementation Science (ACCSIS) research project in Chicago.
2) The overall goal of the ACCSIS research project is to test a multilevel, multicomponent intervention to increase rates of colorectal cancer screening, follow-up, and referral-to-care among racial/ethnic minority and low income populations in Chicago.
3) ACCSIS includes two different types of implementation strategies: 1) evidence-based multilevel, multicomponent intervention to increase rates of colorectal cancer screening, follow-up, and referral-to-care; and 2) implementation support strategies to support the implementation process that contribute to the adoption, implementation and sustainment of our proposed multilevel, multicomponent intervention.
4) The Patient Coordinator will play a crucial role in working directly with patients in community health centers to facilitate colorectal cancer screening, follow-up, and referral-to-care through outreach, education, and care coordination.
5) Educate patients on colorectal cancer screening, treatment, and healthcare services.
6) Work with patients, healthcare teams, and resource providers to facilitate and coordinate patient care.
7) Help patients navigate community health centers, administrative systems, and patient support services and promote and empower self-navigation for colorectal cancer screening.
8) Reduce barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of emotional, financial, administrative, or cultural support.
9) Manage and track patient profiles, appointments, and interactions of healthcare services for colorectal cancer.
10) Build awareness among the healthcare team and let them know about patient coordinator services.
11) Conduct outreach to racial/ethnic minority and low income populations.
12) Participate and engage in all ACCSIS related meetings with the research team and health system partners.
13) Maintain documentation of the ACCSIS project to support outcomes identified in the work plan and ensure necessary reports/documentation are submitted on time and in appropriate formats to the supervisor.
Unit-preferred Competencies
1) Knowledge of colorectal cancer prevention, general public health, and understating of issues related to access to care (from the community and among health systems).
2) Be able to work in a collaborative, cooperative environment both in the field and at the program offices.
3) Be able to facilitate small-large group meetings in-person and electronically.
4) Ability to manage competing priorities, work simultaneously on multiple initiatives, and meet deadlines.
5) Excellent verbal and written communication skills.
6) Strong problem-solving ability.
7) Demonstrate flexibility with time lines and work schedule
8) Demonstrate empathy, compassion and an understanding of the cultural and socioeconomic backgrounds.
9) Ability to establish effective, trusting working relationships with patients and healthcare team.
10) Attention to details.
11) Highly proactive and flexible.
12) Knowledge of Microsoft Office and Google software (e.g., Google Docs, Sheets, Drive).
Preferred Qualifications
Experience
1) Two to three years of work experience in patient care setting
2) Bi-lingual - English and Spanish speaking experience
3) Experience working at community health centers
4) Experience working with minority populations
Required Documents
1) Resume
2) Cover letter
Note: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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