Hamilton College is re-inventing its help desk support services by directly integrating it into the infrastructure group. This is a great opportunity to sharpen help desk skills and to work directly with the back end infrastructure group members and systems.
The position provide courteous and timely support to the Hamilton community covering a wide range of computing and infrastructure related technical issues. You will have designated shifts on the help desk providing professional support for patrons and assisting Help Desk student workers. When not serving a Help Desk shift, the position will be
United States. Founded in 1793 as the Hamilton-Oneida Academy; chartered in 1812 as Hamilton College; third oldest college established in New York State. Our mission is to provide an educational experience that emphasizes academic excellence and the development of students as human beings, as we prepare them to make choices and accept the responsibilities of citizenship in a democratic world of intellect and diversity. Hamilton's 1,350-acre campus is situated on a hilltop overlooking the picturesque village of Clinton, N.Y. The College is eight miles southwest of Utica, 45 minutes east of Syracuse, one hour from the Adirondack Park to the northeast and 90 minutes west of Albany.