Amherst College invites applications for the Contract Tracing Manager position. The Contact Tracing Manager is a full time, year-round position. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.
Under the supervision of the Office of Student Affairs-Health Services, the Contact Tracing Manager will oversee the contact tracing activities of students, faculty, and staff at Amherst College. The aim of this effort will be to call contacts of each person diagnosed with COVID-19, gather information on the contacts, and provide social distancing/quarantine/isolation recommendations and information on testing, seeking medical assistance, ongoing monitoring, and available resources as needed.
Summary of Principal Duties and Responsibilities:
Oversees all contact tracing team activities
Determines and administers the most effective data capture program to assist with case investigation, and tracking, monitoring, and reporting tracing activities
Trains and supervises employees assigned to the Contact Tracing Team
Provides oversight of contact tracer scripts and guidelines for social distancing, quarantine and isolation
Ensures contact tracing team follows best practices and CDC guidelines on COVID-19 contact tracing
Ensures that the Contact Tracing team is following all policies, procedures, and protocols
Maintains all policies, procedures, protocols, and facilitates changes being implemented to the entire team
Updates and streams contact tracing workflows
Develops policies, procedures, and standard operating guidelines
Works with Supervisors and Team Leads to ensure that contact tracing is on target with daily/weekly/monthly goals
Responsible for overall safeguarding of protected health information (PHI)
Ensures quality data collection, metrics and dashboard reporting
Performs other duties as assigned, including supporting the testing initiative and special tasks involved in responding to emergency events
Communication and Reporting
Maintains communication and coordination with relevant college departments including environmental health and safety, and the counseling center.
Ensures that state epidemiological reporting requirements are met, including testing data being transferred to MAVEN through appropriate local board of health
Provides status reports to the Office of Student Affairs Leadership
Produces special reports and statistical analysis of epidemiological investigations to ensure readiness for responding to COVID-19
Assures accurate and timely completion and submission of reports to leadership and other entities
Bachelor's Degree in a related field
Five years of work experience in a position that includes customer service or clinical care
Two years of supervisory experience in a healthcare, public health, or management setting
Proficient in Microsoft Office
Commitment to working with a diverse and inclusive community
Strong customer service, organizational, time management, verbal and written communication, presentation, and interpersonal skills
Master's Degree in Healthcare Administration, Public Health, Business Administration, Management, or a related field of study
Proficiency with Electronic Medical Record, Epidemiology Module, and MAVEN
Interested candidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled. ABOUT AMHERST COLLEGE Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about 1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!
Internal Number: 121157523
About Amherst College
Amherst College is a private liberal arts college located in Amherst, Massachusetts, United States. Amherst is an exclusively undergraduate four-year institution and enrolled 1,800 students in the fall of 2013.