Job Type: Staff Job Description: The Campus Safety Dispatcher will primarily be responsible to ensure constituent safety and protect campus property; establish and sustain professional relations with emergency responder agencies; help manage the access badge system; assist with the administration of vehicle registration; and handle a variety of administrative tasks.
This position will be Monday-Friday from 3:00pm -11:00pm
Essential Duties and Responsibilities:
Receives and relays information for emergencies and services by telephone and two-way radio. Records all information in the daily dispatch CAD.
Operates within security command center; to include monitoring CCTV systems, access control systems, and fire alarm systems.
Effectively transmits emergency alerts and monitors emergency services to include; RAVE, Guardly, & Code Blue.
Participates and assists in disaster planning and drills.
Effectively monitors campus activity thru various technologies; S2 and ONSSI
Transmits communications to patrol agents
Ensures accurate and timely maintenance of the access badge system; generates and distributes badges, activates and deactivates cards when applicable.
Accounts for and inventories command center dispatch equipment.
Processes vehicle registration, ensures timely and accurate recordkeeping
Represents department and the University favorably and in accordance with established Core Values and expectations
Performs other duties as assigned or directed to meet the goals and objectives of the organization
Maintain a Class "A" unarmed commission annually through the Private Officers Licensing Unit, Kansas City Police Department.
Other administrative tasks (i.e., filing, preparing documentation, equipment inventory)
Participates in developing department goals, objectives, and systems
Actively participates in team and University meetings
High school diploma
Minimum of one (1) year of dispatch and customer service preferred. Security and/or law enforcement experience is a plus.
Minimum of one (1) year of experience working with Microsoft Office applications
Prefer formal course work in emergency services dispatching and/or customer service support/dispatch.
Excellent interpersonal skills, with ability to interact and work effectively with people at all levels in an organization
Knowledge of various communication systems
Must be able to work effectively with minimal supervision
Strong attention to detail is a must
Excellent verbal & written communication skills
Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions
Equal Opportunity Employer
KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.
Annual Security Report
KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Thank you for your interest in a career at KCU!
Internal Number: R-0001159
About Kansas City University of Medicine and Biosciences (KCUMB)
For nearly 100 years, Kansas City University of Medicine and Biosciences has been committed to a primary purpose – the education and training of caring, compassionate osteopathic physicians. Today, that purpose has grown to include training students in bioethics and biomedical sciences. At KCU, we: - Provide the second-largest number of physicians in Missouri and Kansas - Alleviate physician workforce shortages nationally, with 58 percent of our more than 7,100 practicing alumni in primary care specialties - Deliver much-needed medical care in underserved areas, with 19 percent of alumni practicing in rural care nationwideLearn more at www.kcumb.edu.