The University of Tennessee at Martin is accepting applications for a Director of Financial Aid and Scholarships. The Office of Financial Aid and Scholarships (FAS) is housed within Enrollment Services and Student Engagement (ESSE). The Office of FAS is a high-energy, high-stress, forward-thinking department that simultaneously handles multiple, on-going projects. This position will require frequent interaction with: current and potential students and families at the Martin campus and all five Centers, high schools, supervisees, colleagues within ESSE, and faculty/staff from across UTM's campuses. This position will require occasional night and weekend hours.
The Director is ultimately responsible for compliance with federal, state, and institutional regulations regarding the awarding and disbursement of financial aid refunds. During the 2018-2019 academic year, the Office of Financial Aid processed 13,866 FAFSA applications and, of those, 27% (N=3,745) were selected for verification. 1,096 of our enrolled students were selected for verification, and there were 916 verification reviews completed. UT Martin also processed more than $25 million of federal and state aid to 88% of our degree-seeking undergraduate students (N=5,334). Nearly fifty percent (50%) of UT Martin students are Pell-eligible.
The Director works closely to enhance and improve the overall enrollment (recruitment, engagement, progression) processes. The Director plays a key role in ensuring the Office of Financial Aid is continually assessing its activities and service to provide outstanding support to the constituents of the Martin campus and all five Centers.
Duties & Responsibilities Duties and responsibilities of this position include, but are not limited to: * Applying the institution's mission and values to the administration of student financial aid; * Providing leadership and support and supervision to the FAS staff ensuring high quality customer service by providing training and development, guidance on new regulations and policies, preparing and conducting performance evaluations; * Ensuring students and families receive first-class, student-centered support and service; * Complying with and applying all appropriate state and federal regulations that pertain to student financial aid; * Overseeing all Title IV, federal, state, and institutional aid ensuring proper awarding, eligibility, disbursement and reconciliation; * Reviewing and evaluating the effect of institutional policies, procedures, and academic structures on program eligibility and student eligibility; * Planning the development and implementation of strategic initiatives to enhance the enrollment (recruitment, engagement, and progression) for a qualified and diverse student body; * Advising and providing feedback to university administrators with regard to innovative financial aid strategies related to recruitment and retention; * Assisting with data collection to identify patterns, trends, and relationships; * Drafting and editing written communications for prospective and current students and families; * Coordinating regular and recurring visits to each of the five UTM Centers; * Monitoring the budget for the FAS; * Assisting with recruiting prospective students and families, including high school visits, community college visits, college fairs, award nights/events, and individual visits where appropriate; * Preparing and presenting Financial Aid and Scholarship presentations to various audiences; * Engaging actively in professional and personal development activities and events; * Serving on committees, working on special projects, and undertaking special assignments promoting FAS, ESSE, and UT Martin; * Promoting the University to a variety of constituent groups to enhance both the recruitment of students and the image of the University; * Representing the University positively to the City of Martin and surrounding communities; * Serving as a member of the ESSE Leadership Team; * Other duties as assigned.
Additional Information The successful candidate should have experience with and passion for personally investing in the success of college students, and the expectation of contributing to our team immediately. The successful candidate should possess a sense of humor and a sincere desire to serve our students, UT Martin, and the surrounding community. The successful candidate should demonstrate flexibility and energy, and be able to think quickly on his/her feet. The successful candidate should be committed to professional development.
Internal Number: 192406
The primary purpose of the University of Tennessee at Martin is to provide a quality undergraduate education in a traditional collegiate atmosphere characterized at all levels by close collaboration among students, faculty and staff. In addition, the university is dedicated to meeting lifelong educational needs by providing graduate programs, distance-learning opportunities and other creative endeavors. Furthermore, the university is committed to advancing the regional and global community through scholarly activities, research and public service.