This position supports the daily operations and provides excellent customer service to faculty, students, and staff in the College of Pharmacy.
Principal Duties and Responsibilities:
60% Curriculum support As a member of the PED team, act as lead course support specialist for a portfolio of professional education courses Lead course support with professional education courses, including: Manage semester timelines and remind course directors/faculty of deadlines Manage and provide input to course coordinators on course syllabi to ensure all required information is included. Assist faculty with creating/updating course syllabi. Manage the Disability Resource Center (DRC) portal which includes working with faculty to confirm exam times, upload exams to portal, and interact and provide solutions when issues arise with the DRC. Coordinate bi-annual cohort integration meetings. This includes working with course directors to set exam schedules, discuss new policies and procedures, and assist with course integration. Manage E-textbooks for professional curriculum including ordering, working with Bookstore for correct editions, monitoring each cohort’s editions of books, and working with faculty for special orders. Coordinate development of standard operating procedures/explanatory materials and other learning aids for faculty, teaching assistants, and staff. Redesign materials to keep up with ongoing changes in our curriculum processes and delivery. In conjunction with the Director of Operations, manage Teaching Assistant (TA) support. This includes attending weekly TA meetings and working with faculty and TAs to ensure proper support for each course. Communicate information to teaching assistants and course faculty. Assist Director of Operations in the development of the professional program curriculum schedule. Assist with providing ongoing analysis of schedule, and provide input for efficiencies. Assist in setting the Academic Calendar for Pharmacy courses. Back-up support and training for in-class technology for team-based learning (TBL) instruction. This involves conducting special training sessions for faculty and TAs on TBL assignments in Canvas. Support staff and TAs to provide in-class assistance. Canvas support lead. Provide support to faculty, TAs, and staff; this includes initial training, troubleshooting, and proposes solutions for issues that arise.
30% Academic System Manage course information in ECAS. This involves working with course directors (across two campuses) to collect new and updated course information each semester and entering this in ECAS. Create and manage each semester’s meeting pattern document (across two campuses), which involves extensive knowledge and analysis of our complicated curriculum. This information is then entered into CCS to allow students to register for courses. This occurs every Spring, Summer, and Fall. Manage and maintain directed study courses each semester. Assist course directors in entering of final grades in the Peoplesoft system. If problems arise, work with ASR to provide solutions.
10% Administrative Support Administrative support for the Educational Policy Committee (EPC). Administrative support for special events for the Professional Education Division. Assist Directors and Associate Dean with curriculum processes and provide information necessary for the College of Pharmacy’s accreditation process. Back-up EFS work including P-card reconciliation and expense reimbursements.
All required qualifications must be documented on application materials.
Required Qualifications: BA/BS with at least 2 years of experience or a combination of related education and work experience to equal 6 years Previous experience working in a large, complex department/organization Demonstrated ability to work within and across teams Excellent communication skills, both oral and written Excellent organizational skills/attention to detail
Preferred Qualifications: Previous experience with Peoplesoft and Astra Academics Previous experience providing in-class technology support for team-based learning (TBL) instruction Previous experience with ECAS and CCS Willingness to learn and accept responsibility of tasks at hand Can do attitude
Internal Number: 336005
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.