Division of Information Technology - Systems & Operations
This Storage Administrator will work as part of a team that delivers and maintains enterprise storage (SAN/NAS) and server virtualization environments for the MU campus and UM system. The storage and virtualization platforms provided by this team are used to deliver enterprise applications, support University researchers, and provide student facing services, among other uses. The Storage & Virtualization team is responsible for the installation, maintenance, monitoring, and incident response on approximately 40 storage arrays and 80 hypervisor servers
Storage Administration - Provide support for enterprise storage arrays (SAN/NAS) and related software products. This includes hardware implementation and maintenance, request provisioning/de-provisioning, monitoring and performance management, and data replication across geographies. This also includes administration of fiber channel switches for storage connectivity.
Hypervisor Administration - Provide support for enterprise hypervisor environments (i.e. server virtualization). This includes hardware implementation and maintenance for VMWare ESX clusters, VM request provisioning/de-provisioning, VM backup administration, monitoring and performance management, VM guest troubleshooting in conjunction with System Administration, Database Administration, and Application teams.
Teamwork - Act as a member of the team, providing and seeking help from team members as needed. Keep open lines of communication with team members and seek out ways to improve the team as a whole.
Customer Service - Partner with Storage team customers to achieve their goals. Effectively communicate with customers during all phases of an environment's lifecycle. Coordinate with other teams on the customer's behalf. Deliver customer platforms according to team objectives.
Service Automation - Work with the Storage team and other teams within Division of IT to continuously work towards automating service delivery. Leverage scripting knowledge to develop automated processes and integrate systems with automation frameworks. Participate in business process mapping and design activities. Monitor automated processes and troubleshoot identified problems.
Project Team Member - Storage team members participate in Division of IT projects in both a technical capacity (i.e. provisioning storage for a project) and a design and consulting capacity. Leverage architectural standards and architectural design processes to ensure high-quality project output.
Troubleshooting - Provide VMWare, storage and hypervisor administration, and troubleshooting expertise when confronted with complex technical problems. Coordinate troubleshooting across multiple teams and leverage monitoring tools and system knowledge to methodically identify problem sources. Communicate effectively with both technical and non-technical stakeholders during the troubleshooting and resolution effort.
Planning - Participate in continuous improvement efforts for the Storage and Hypervisor Administration services and explore opportunities to provide additional, related services. The Storage team utilizes several tools to facilitate their day to day activities and the team is expected to manage their toolkit and keep it up to date without undue impact to server availability. Participate in collecting and analyzing data during team decision making processes to ensure high-quality decision output.
$47,476 - $60,000 Commensurate with experience
Monday - Friday, 8am - 5pm
At least two years in IT roles maintaining operating systems and hardware. Experience with EMC storage, fiber channel switches, VMWare, Red Hat Enterprise Linux and Windows Server operating systems. Experience with scripting or application development. At least 3 years of professional experience. Demonstrated customer service and communication skills
A bachelor's degree is highly preferred.
This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits
The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.
To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
The University of Missouri was founded in 1839 in Columbia, Mo., as the first public university west of the Mississippi River and the first state university in Thomas Jefferson's Louisiana Purchase territory. Today, MU is a $2.1 billion enterprise and an important investment for the state and nation. MU provides all the benefits of two universities in one: It's a major land-grant institution with a statewide mission of service to citizens and Missouri's largest public research university. Considered one of the nation's top-tier institutions, Mizzou is the flagship campus of the four-campus University of Missouri System. It is one of only 34 public universities, and the only public institution in Missouri, to be selected for membership in the Association of American Universities. The state’s most comprehensive university, MU offers more than 300 degree programs through 19 colleges and schools and is one of only five universities nationwide with law, medicine, veterinary medicine and a nuclear research reactor on one campus. Mizzou What is Mizzou? Learn about the history and traditions behind the name Mizzou has a diverse enrollment with 35,000 students from every county in Missour...i, every state in the nation and 120 countries. The favorite classroom for the best and brightest, Mizzou attracts more valedictorians, Curators Scholars and Bright Flight Scholars than any other college or university in Missouri. Twenty-six percent of MU freshmen come from the top 10 percent of their high school classes. MU’s nationally prominent faculty bring discoveries into the classroom, publish more than 1,600 books and scholarly articles each year and spend about $235 million annually on scientific research; they account for 70 percent of the research dollars flowing to Missouri public universities. Ninety-two percent of full-time, ranked faculty hold doctorates or the highest degree in their field.