The Senior Systems Analyst works in the context of a collaborative team to deliver business solutions using technology on behalf of the University leveraging their areas of expertise:
Maintains competency in one or more in the following areas of focus: System Engineer for Linux and/or Windows systems, Cloud service management (SaaS, PaaS, IaaS, et al), Storage (NAS), System Virtualization, Network Security, Vendor Management, Process Automation/DevOps, Project Management (traditional/agile), System Lifecycle management, System Design and Architecture.
Advises team activity in the identification of many of the following: business requirements, functional designs, process designs, prototyping, testing, training, and defining support procedures, service levels, and restoration objectives in the event of a loss of service.
Support the integration of layered products including but not limited to Databases, Web Services, Applications Services, and Data Transformation tools.
Assures adherence to proper processes and procedures as defined in latest documentation pertaining to infrastructure, design, configuration, process and procedures. Amends documentation as needed.
Facilitates open communication and collaboration with the team and all client stakeholders.
Operates in an advisory role within areas of competency.
Incorporates best practices into all recommendations for pre-deployment, implementation and day forward processes.
Must be available outside 8 AM - 6 PM for the following usual duties and responsibilities: acting as on-call resource during extended coverage periods on a rotating basis overnight and on weekends, as well as implementing change, incident response, disaster recovery, business continuity activities or testing as needed. Additionally, in all university emergency circumstances and for the duration of those emergencies, technical staff are expected to adjust working schedules, duties and locations based upon the rational supervision by the person's area Director
BS (or equivalent life experience) and 5 years of system administration experience.
Expert level knowledge of Linux server administration (Redhat preferred).
Strong skills in the following ITIL practices are required: Change management, incident management, problem management and service management.
Experience with a major cloud services (e.g., Azure, Amazon AWS), virtualization, VMWare, networking, firewalls, programming or scripting skills) a plus.
Good communication and leadership skills are required.
Internal Number: A05095
About Fordham University
Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United kingdom.